CallCloud Information

CallCloud are nbn™ Business Accredited Advisers providing strategic ICT consulting to Australian organisations. We aren’t a telco, Internet Service Provider or nbn™ RSP. We are industry experts that can guide you through a rapidly changing technology environment. Our areas of expertise include: ISDN migration strategy including Business Phone System replacement, Unified Communications (UCaaS), Contact Centre (CCaaS) Cost effective Global Roaming Data solutions for Travel Industry participants, corporate fleets, UCaaS & Managed Service Providers Business nbn™migration strategy including Technology Choice Program (WAN/MPLS) alternatives using Software Defined Networking (SD-WAN) The value we bring to our clients: We act as trusted advisers, helping you make the right technology decisions quickly We simplify complex decisions by understanding your business problems and cutting through vendor 'noise'​ We reduce the risk of mis-purchase We ensure your implementation enhancing change managementto succeed Increase stakeholder & employee engagement Our value proposition to our vendor & service provider partners is: We introduce you to well qualified opportunities that have less friction, a shorter sales cycle and reduced cost of sale We facilitate implementations that run smoothly and have lower onboarding costs We provide a conduit for honest feedback, process & product improvement We help customer's succeed, reducing churn & NPS We invest time and effort in enabling our team, for the vendors we recommend We use their products where possible Our methodology: We ask lots of questions to gain a deep understanding of your business: culture, challenges, goals & budget We analyse your situation, identifying business opportunities and produce an action plan with clear recommendations We introduce you to quadrant leading or disruptive, providers that solve business problems and deliver an excellent ROI