Calin Muntean Email
Co-Founder. VP Service Delivery @ TalentWorldGroup Plc.
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Calin Muntean Location
- Târgu Mureș, MS, RO
Calin Muntean Work
- 2018 -now Co-Founder. VP Service Delivery @
- 2016 -2018 Service Delivery and Operations Consultant @ Independent Consultant BPO Services
- 2014 -2016 Head Of Customer Experience @
- 2012 -2014 Head of Contact Center @ Totalstay Group London
- 2010 -2012 Head of Sales Department, Residential and Business Clients Division @
- 2007 -2010 Head of Call Center @
- 2004 -2007 Retail Sales Manager Vodafone Store @
- 2003 -2004 Regional Manager @
- 2002 -2003 Language Trainer @ Caledonia
- 2001 -2002 Language Assistant @ Harwell Primary School
Calin Muntean Education
- Open University Business School
Professional Certificate in Management (Business Administration and Management, General)
2003-2005 - Universitatea „Petru Maior” din Târgu-Mureș
BSc (English & History)
1997-2001
Calin Muntean Skills
- Coaching Staff
- Team Management
- Customer Relations
- Coaching
- English
- Customer Service
- Call Center
- Negotiation
- Performance Management
- Sales Management
- Team Leadership
- Strategic Partnerships
- Account Management
- Call Centers
- Customer Retention
- Project Planning
- Training
- Business Development
- B2B
- Change Management
- Management
- Sales
- Customer Experience
- Analysis
- Customer Satisfaction
- Organizational Development
- Recruiting
- Strategy
- CRM
- Business Planning
- Outsourcing
- Key Account Management
- Teamwork
- Budgets
- Team Building
- New Business Development
- Direct Sales
- Business Analysis
- Contract Negotiation
- Operations Management
- Leadership Development
- Forecasting
- Sales Operations
- Telecommunications
- Leadership
- Business Strategy
- Project Management
- Retail
- Pricing
- Management Consulting
- Organizational
- Microsoft Word
- Strategic Planning
- Marketing
Calin Muntean Summary
- Calin Muntean, based in Târgu Mureș, MS, RO, is currently a Co-Founder. VP Service Delivery at TalentWorldGroup Plc. Calin Muntean brings experience from previous roles at Independent Consultant BPO Services, VIVRE DECO South East Europe, Totalstay Group London and E.ON. Calin Muntean holds a 2003 - 2005 Professional Certificate in Management in Business Administration and Management, General @ Open University Business School. With a robust skill set that includes Coaching Staff, Team Management, Customer Relations, Coaching, English and more. Calin Muntean has 2 emails on RocketReach.
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