Calin Muntean Email
Co-Founder. VP Service Delivery @ TalentWorldGroup Plc.
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Calin Muntean Location
- Târgu Mureș, MS, RO
Calin Muntean Work
- Co-Founder. VP Service Delivery @ (March 2018 - Present)
- Service Delivery and Operations Consultant @ Independent Consultant BPO Services (February 2016 - March 2018)
- Head Of Customer Experience @ (December 2014 - February 2016)
- Head of Contact Center @ Totalstay Group London (April 2012 - December 2014)
- Head of Sales Department, Residential and Business Clients Division @ (October 2010 - April 2012)
- Head of Call Center @ (September 2007 - October 2010)
- Retail Sales Manager Vodafone Store @ (December 2004 - September 2007)
- Regional Manager @ (June 2003 - December 2004)
- Language Trainer @ Caledonia (June 2002 - May 2003)
- Language Assistant @ Harwell Primary School (August 2001 - May 2002)
Calin Muntean Education
- Open University Business School
Professional Certificate in Management (Business Administration and Management, General)
2003-2005 - Universitatea „Petru Maior” din Târgu-Mureș
BSc (English & History)
1997-2001
Calin Muntean Skills
- Account Management
- Analysis
- B2B
- Budgets
- Business Analysis
- Business Development
- Business Planning
- Business Strategy
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Coaching Staff
- Contract Negotiation
- Customer Experience
- Customer Relations
- Customer Retention
- Customer Satisfaction
- Customer Service
- Direct Sales
- English
- Forecasting
- Key Account Management
- Leadership
- Leadership Development
- Management
- Management Consulting
- Negotiation
- New Business Development
- Operations Management
- Organizational Development
- Outsourcing
- Performance Management
- Pricing
- Project Management
- Project Planning
- Recruiting
- Retail
- Sales
- Sales Management
- Sales Operations
- Strategic Partnerships
- Strategy
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Telecommunications
- Training
- Organizational
- Microsoft Word
- Strategic Planning
- Marketing
Calin Muntean Summary
- Calin Muntean, based in Târgu Mureș, MS, RO, is currently a Co-Founder. VP Service Delivery at TalentWorldGroup Plc. Calin Muntean brings experience from previous roles at Independent Consultant BPO Services, VIVRE DECO South East Europe, Totalstay Group London and E.ON. Calin Muntean holds a 2003 - 2005 Professional Certificate in Management in Business Administration and Management, General @ Open University Business School. With a robust skill set that includes Account Management, Analysis, B2B, Budgets, Business Analysis and more. Calin Muntean has 2 emails on RocketReach.
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