Calibrater Health Information

Calibrater Health is now part of Experity Patient Engagement. Calibrater Health’s suite of AI-powered tools helps distributed healthcare organizations improve customer service and team culture to accelerate business growth. We send short text-message surveys after every patient visit, and our purpose-built platform uses machine learning to mine that valuable feedback for actionable insights targeted to the specific needs of your business. Team members are automatically assigned patient feedback that needs follow-up, our intuitive dashboards let you easily compare team performance by location and provider, and your employees stay engaged and informed with automated alerts and updates. Our platform turns your employees into customer service superheros that keep your patients smiling and gives you x-ray vision into the key drivers of business performance. Calibrater Health was founded in 2014 with the goal of helping healthcare brands operationalize truly patient-centered care, and since then we have grown to serve over 1,500 locations across the US and have sent more than 10 million surveys.