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Caleb Miller Location
Austin, TX, US
Caleb Miller Work
Director of Operations and Head of Customer Support @ (February 2025 - Present)
Senior Operations Manager and Associate Director @ (October 2021 - January 2025)
Customer Care Manager @ (October 2020 - October 2021)
Global Policy and Strategy Manager Collections @ (October 2019 - June 2020)
Premium Services Operations Manager @ (January 2019 - October 2019)
Team Leader M2M Concierge Customer Service North America @ (March 2017 - December 2018)
Team Lead Customer Service North America @ (September 2013 - March 2017)
Operations Manager @ (February 2012 - July 2013)
Customer Service Manager @ (February 2011 - February 2012)
Caleb Miller Education
The University of Texas at Austin
Bachelor's degree (American Studies / History)
Caleb Miller Skills
Account Management
Artificial Intelligence for Business
Brand Development
Budgeting
Business Development
Business Strategy
Business Transformation
CRM
Call Centers
Change Management
Coaching
Communication
Constructive Feedback
Contract Negotiation
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer-focused Service
Data Analysis
Digital Strategy
Entrepreneurship
Inventory Management
Key Performance Indicators
Lead Generation
Leadership
Leadership Development
Leading Positive Change
Logistics
Manage Client Relationships
Management
Marketing
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
New Business Development
Operations Management
Organizational Leadership
People Management
Personality Styles
Problem Solving
Product Development
Productivity Improvement
Project Management
Quality Assurance
Recruiting
Relationship Building
Sales
Sales Operations
Selling
Strategic Planning
Strategy
Support Management
Team Building
Team Leadership
Team Motivation
Time Management
Training
Workday
Caleb Miller Summary
Caleb Miller, based in Austin, TX, US, is currently a Director of Operations and Head of Customer Support at SimplyInsured. Caleb Miller brings experience from previous roles at Next Insurance, LegalZoom and eBay. Caleb Miller holds a Bachelor's degree in American Studies / History @ The University of Texas at Austin. With a robust skill set that includes Account Management, Artificial Intelligence for Business, Brand Development, Budgeting, Business Development and more. Caleb Miller has 2 emails and 1 mobile phone numbers on RocketReach.
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