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Caitlin Ritchie Location
Nashville, TN, US
Caitlin Ritchie Work
Business Relationship Manager - IT @ (August 2024 - Present)
Manager, Technical Program and Project Management and Operations Leader @ (January 2023 - April 2024)
Lead, Technical Program and Project Management and Operations Leader @ (May 2021 - January 2023)
Senior, Business Technology Program and Project Management and Operations Leader @ (August 2018 - June 2021)
Team Coordinator - VNOC @ (September 2016 - August 2018)
Audio and Video Technical Specialist @ (May 2014 - September 2016)
Technical Account Manager @ (October 2013 - May 2014)
Senior Tier 3 Support Specialist @ (July 2012 - October 2013)
Equipment Specialist @ (August 2008 - July 2012)
Technical Help Desk Specialist @ Automated License Systems (January 2006 - January 2008)
Caitlin Ritchie Skills
Performance Reviews
Performance Improvement
Stakeholder Management
Continuous Process Improvement
Business Strategy
Daily Operations Management
Operational Oversight
Operational Compliance
Cross-Functional Team Management
Point of Sale (POS) Systems
Strategic Leadership
Invoicing
Employee Relations
Finance
Team Leadership
Tutorials
Stakeholder Engagement
Technical Documentation
Customer Experience
Product Road Mapping
Microsoft Power BI
Project Portfolio Management
Strategic Initiatives
Operations
Strategic Thinking
Creative Problem Solving
Project Documentation
Project Plans
Driving Results
Interpersonal Skills
Presentation Skills
Vendor Management
Written Communication
Problem Solving
Analytical Skills
Team Building
Strategic Planning
Facilitation
Cross-functional Team Leadership
Training Plans
Training Facilitation
Microsoft PowerPoint
Presentations
Training
Relationship Building
Project Planning
Communication
Leadership
IT Escalation
Budgeting
Key Performance Indicators
Constructive Feedback
IT Project & Program Management
Microsoft Excel
Budgeting & Forecasting
Coaching
Executive Coaching
Agile Leadership
Agile Project Management
Staff Development
IT Management
Internal Communications
Agile Methodologies
Process Improvement
Project Management
Account Management
Integration
Troubleshooting
Business Analysis
Program Management
SDLC
Software Documentation
Requirements Analysis
Business Process Improvement
Technical Support
Customer Satisfaction
Software Development Life Cycle (SDLC)
Databases
SQL
Microsoft Office
Visio
Management
Customer Service
Customer Support
Help Desk Support
Caitlin Ritchie Summary
Caitlin Ritchie, based in Nashville, TN, US, is currently a Business Relationship Manager - IT at Amrize Building Envelope. Caitlin Ritchie brings experience from previous roles at Deloitte. With a robust skill set that includes Performance Reviews, Performance Improvement, Stakeholder Management, Continuous Process Improvement, Business Strategy and more. Caitlin Ritchie has 1 emails and 1 mobile phone numbers on RocketReach.
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