CAC Associates, Inc. Information

Fueled by demand for excellence and exponential growth in a new economic climate, CAC Associates is a leading provider of contact center solutions. CAC Associates, Inc. with over 20 cumulative years experience in customized Virtual Support environments, centers specialization around contact center, customer relationship management, and development of unique support frameworks including Logistical Support, Product Support, Fulfillment and Project Management targeted to the deployment and support of Information Technology Solutions, Automotive, Telecommunication, Travel and Logistics industries. Fully trained management and customer experience professionals maintain the highest standards in professionalism, emphasizing key performance indicators, to deliver Quality of Service, Problem Resolution, Professionalism, Dedication and Commitment. A "hands-on" approach to increasing performance, and subject matter expertise through continued certification, development and metrics measurement of our team uniquely positions CAC Associates, to further the growth and success of our clients.