We specialize in end-to-end outsourcing across all industries and functions, including:
Customer Support & Call Center Inbound/outbound call handling, technical support, live chat, and multilingual service desks, lead generation. We also build AI based Chat & Voice Bots
Our Back-Office Operations, include Invoicing, loan and insurance underwriting, and claims management, Sales life cycle Management, Operations & Outsourcing, Customer Experience ,Customer Lifecycle Management, Business process Services, Automation..
Industry-Specific Solutions
Healthcare & Hospital Management Patient coordination, records handling, and administrative support.
Hospitality & Concierge Services Reservation management, guest support, and personalized concierge experiences.
E-commerce & Retail Order processing, inventory management, product listing, and customer engagement.
Manufacturing, Transport & Logestics - production, distribution, and customer fulfillment.Procurement & Supply Chain Management Vendor sourcing, purchasing, and inventory control handled by external partners.shipment tracking, complaints, and delivery coordination
Surveillance & Monitoring Real-time surveillance.
Some of our customers are..
Britannia India, 3M, SAKALA, JOCKEY INDIA, SINTEX INDUSTRIES, HDFC, REWARD 360, GEBERIT India, Claas India, Paper Boat, NOVA Infertility, Ramaiah Hospitals, ASAYA, Water Science, KOLO, Kale Logestics, PGRS Karnataka, Sports Department of Karnataka, BBMP , CAT etc ..
Direct Pay was founded on two key principles: the desire for businesses to not only reduce their costs, but to eliminate the headaches involved with the accounting function of running a business. At Direct Pay Systems, we combine our expertise as a Top 10 Intuit Premier Reseller with our vast knowledge of payments integration to narrow our focus on providing full accounting and inventory based QuickBooks solutions for small -mid size businesses, while simplifying payments with low cost retail, mobile and eCommerce credit card processing that integrates with QuickBooks, Peachtree and FreshBooks accounting software.
Since 2007, our growth has been exponential, largely because of the professional partnerships we have in place with Accountants, Pro Advisors and IT partners that share the same passion as us for providing world class, flexible services and solutions for their clients. By partnering with Direct Pay, you open your clients up to unique solutions that save time, money, and add real value. As an Intuit Premier Reseller, we have the expertise to consult directly with your clients across all levels of QuickBooks products and services, helping them find the best solution for their needs. This partnership allows you to add exceptional client value, while letting you stay focused on the services you provide and doing what you do best.
In addition, you also gain access to a team that specializes in payments processing. Our merchant service and payment processing solutions connect over 200,000 merchants throughout the US and Canada processing more than $110 billion in combined transactions annually. Headquartered in Scottsdale, Arizona, we are represented through merchants nationwide as well as through our alliances with banks, associations, point-of-sale providers and accountants, in addition to software integration professionals.
Please call or visit us online today!