C-Xcel Information

CX is the new stage for Corporate Warfare. C-Xcel Advisory helps B2C Businesses achieve greater Success, through Strategic Customer Centricity. We help MSMEs, well-funded Start-ups, and Corporates in building strategies for the achievement of High impact Growth Goals for their business. Our expertise lies in B2C domains of FMCG, Media, Personal care, Consumer devices and Insurance. We offer solutions in Business Strategy, Marketing & Brand, Digital Transformation, Data Analytics & CX. Our approach is customer driven as we bring the end consumer perspective into business decisions and help organisations become customer-centric. We have 360-degree customer experience solutions and advisory services for CX Benchmarking, CX Strategy, VOC programs, Organisation Culture (EX), Design Thinking, Journey Mapping, Digital Transformation, CX Analytics and more! Keeping customer perspective as paramount, we help you re-imagine your people, process and technology alignment for customer success, which eventually leads to the fulfillment of organisational objectives. We navigate our clients through five stages of CX maturity, to develop a comprehensive customer experience ecosystem that is aligned with the Company vision and values. Together, we will demolish organisational siloes, synchronize and steer cross-functional team efforts towards common business goals and deliver branded and differentiated experiences that consistently exceed customer expectations. Jobs We are always looking for passionate consultants to join our small team of highly experienced consultants, if you want to join send your resume on anjali@c-xcel.com. We are here to help! Impressed by our services? If not yet, then book a consultation on how we can help your business unlock its true potential.