C. L. Wilson Tax Service Information

Really, we mean this! When you come to our office we work with you on a personal, individual, one on one basis with privacy and discretion. We strive to offer a clean, comfortable, private office type environment. We will work hard to earn your ongoing trust and confidence. As an independently owned business, we are able to work with you in terms of being flexible in how you pay us for our services. We understand that we all have bills to pay and sometimes it's difficult to be able to pay for tax preparation services up front. So if you are due a refund we gladly offer "deferred payment" as long as you have a checking account. The lead time for your refund to be directly deposited to your checking account is between 8 to 15 calendar days, and we can tell you the projected date that the direct deposit is to occur. We will gladly hold your check for payment to us until after your direct deposit date! And if your direct deposit refund does not come through on time just let us know and we will continue to hold your check until it does. We stand behind our services. We use top notch income tax preparation software that has excellent error checking safeguards. We electronically file all tax returns, which requires yet another level of accuracy before the IRS will accept the return as filed. However, we are humans too, so if we make an error that is clearly our fault and this error results in you owing additional tax, penalty, or interest, we will pay the penalty and interest (you pay only the tax that would have been due had the error not been made). In the very unlikely event that you get called in for an audit, we will go with you to explain how the return was prepared and to interpret the tax jargon into English for you. We want to truly get to know you personally. We request that all first time clients make an appointment and sit with us until we are certain that we have obtained all information necessary to properly prepare your return. This helps us get our database correct with Social Security numbers, dependents, etc. It also allows us to meet you and learn about your particular situation. (Please try to remember to bring a copy of your last year's tax return with you.) After the first year, a lot of our clients like to just "drop off" their tax information for us to prepare. This works well as long as we have phone numbers where we can reach you with questions and to make certain we are up to date with your situation. Who we are NOT:We are not a franchise of a big box chain of a big corporation. We do not have a big waiting lobby where you sit and wait until someone yells "next" and then you go and sit two feet away from someone else getting their taxes prepared. We don't try to sell you extra stuff like insurance or audit protection just to add to our profit. We believe that this level of support is a given and should come automatically at no extra cost to the client. We don't offer RAL's (Refund Anticipation Loans) because we believe that these things are ridiculously expensive and are bad for the consumer. We are not CPA's (Certified Public Accountants). There are times when you may truly need a CPA, and if so, we encourage you to seek one out. But if all you need is a competent, properly trained, experienced, income tax preparer then why would you need a CPA? And since we're not a franchise or CPA's we don't have their overhead costs and don't charge high fees like they do. We're completely confident that we are extremely competitively priced for this market area for the type of services that we provide - because we hear this all the time from our new clients! (See the "RATES" tab on the home page for an idea of our current fee structure.)