C Conner Email
Vice President of Technology @ Cloud Tech Gurus
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C Conner Location
- Texas, United States
C Conner Work
- 2026 -now Vice President of Technology @
- 2025 -2026 Director of Technical Center Operations and Support @
- 2024 -2025 Director of Customer Experience Innovation and AI Solutions @
- 2024 -2025 AI and CX Business Strategy @
- 2019 -2024 Director of CX Operations @
- 2016 -2019 Director of CX Operations @
- 2011 -2016 Director of BPO Customer Success and Support @ Sandler Training and Management Services
- 2006 -2011 Customer Service and Contact Center Manager @
C Conner Education
- Providence College School of Business
Master of Science - MS (Artificial Intelligence)
- Providence College School of Business
Bachelor’s Degree (Business Management)
C Conner Skills
- Key Metrics
- Budgeting
- Cross-functional Team Leadership
- Continuous Improvement
- Delegation
- Process Creation
- Communication
- Key Performance Indicators
- Performance Analysis
- Operational Excellence
- Problem Solving
- Microsoft Word
- Microsoft Power BI
- Microsoft Excel
- Strategic Planning
- Business Process Improvement
- Customer Relationship Management (CRM)
- Project Management
- Change Management
- Workforce Management
- Customer Satisfaction
- Performance Management
- Customer Experience
- Lean Six Sigma
- Data Analysis
- Contact Centers
- Operations Management
- Customer Success
- Customer Service
- Dispute Resolution
- Employee Engagement
- Coaching
- Customer Service Management
- Management
- Leadership
- Training
- Critical Thinking
- Team Management
- Creative Problem Solving
- Continuous Process Improvement
- Process Implementation
- Process Quality Improvement
- Customer Communication
- Contact Center Management
- Call Center Development
- Performance Metrics
- Conflict Resolution
- Escalation Resolution
- Time Management
- Remote Team Management
C Conner Summary
- C Conner, based in Texas, United States, is currently a Vice President of Technology at Cloud Tech Gurus. C Conner brings experience from previous roles at ISPN, fiverr and StrideCare. C Conner holds a Master of Science - MS in Artificial Intelligence @ Providence College School of Business. With a robust skill set that includes Key Metrics, Budgeting, Cross-functional Team Leadership, Continuous Improvement, Delegation and more. C Conner has 1 emails on RocketReach.
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