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Burak Sofu Location
Brisbane, QLD, AU
Burak Sofu Work
Genesys Tech Lead @ (June 2014 - Present)
Department Manager - Contact Centre Software Development @ (August 2012 - April 2014)
Call Center Software Development Specialist @ (July 2004 - August 2012)
Retail Banking Systems Analyst @ (October 2003 - August 2004)
Internet Applications Developer @ (January 2001 - October 2003)
IT Officer @ Turkish General Staff (July 1999 - November 2000)
Software Engineer @ Istanbul Airlines (April 1998 - June 1999)
Burak Sofu Education
Middle East Technical University
Bachelor Of Science (Computer Engineering)
1994-1998
Tarsus American High School, Mersin 1986-1993
Tarsus American High School 1986-1993
Burak Sofu Skills
Systems Analysis
SQL Server
SDLC
Genesys
Call Center
C
Yacc
JSF
Web Applications
Avaya
Avaya PBX
Visual Studio
Operating Systems
Microsoft SQL Server
Telecommunications
Agile Methodologies
Scrum
Berkeley Db
J2EE
ISPF
ASP.NET
Struts
SIP
IVR
Visual Basic
Java
Contact Centers
SQLite
Web Services
COBOL
Unix Shell Scripting
JavaScript
Software Engineering
TSO
Database Design
Software Development
DB2
Unix
SOA
Call Centers
Software Project Management
CICS
Java Enterprise Edition
C#
Integration
Architectures
Shell Scripting
Burak Sofu Summary
Burak Sofu, based in Brisbane, QLD, AU, is currently a Genesys Tech Lead at NTT. Burak Sofu brings experience from previous roles at Intertech Information Technology and Marketing Inc. and Akbank. Burak Sofu holds a 1994 - 1998 Bachelor Of Science in Computer Engineering @ Middle East Technical University. With a robust skill set that includes Systems Analysis, SQL Server, SDLC, Genesys, Call Center and more. Burak Sofu has 2 emails on RocketReach.
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