BumpYard Information

BumpYard has developed an innovative omnichannel communication center that empowers customer experience and leads digital service, support and sales teams to success. Our platform consists of an AI-powered "smart inbox" for cross-channel customer engagement plus a set of proprietary applications that enable organizations to serve their customers whenever and wherever it is most convenient for them. With BumpYard, organizations can easily launch new communication channels and deliver a unified customer experience, regardless of whether it is through email, chat, SMS, MMS, video, voice, or social media pages. BumpYard allows agents to effectively personalize interaction with customers through any service channel from a single place, enabling them to handle 3 times as many inquiries. For more information, please visit our website at www.bumpyard.com.