Bullet AI Information

At Bullet AI, we make technology simple. With over a decade of experience from our sister company, Bullet Digital Solutions, we have a deep understanding of the challenges facing the UK public sector. Our mission is to help local government and NHS organisations support the public more effectively through simple, secure AI. Our AI-powered digital assistants provide reliable, 24/7 support across two core applications so far: 1. Information & Advice: Our assistants answer plain English questions on complex topics like Adult Social Care, providing personalised advice without needing personal data. We're proud to work with Norfolk, Bradford, South Yorkshire and West Northamptonshire Councils on these solutions, delivered via web widgets and WhatsApp. 2. Health Journey Support: We combine proactive outreach with 24/7 AI coaching to guide users through behaviour change. Our "Quit Coach" service supports stop-smoking journeys with scheduled motivational WhatsApp messages and on-demand help. Personal data is always managed in a separate, secure system, never exposed to AI models. Our approach is built on three key principles: Secure & Compliant: Designed for the public sector, our architecture separates personal data from AI interactions. All data is hosted securely in the UK. Simple & Accessible: We use familiar channels like WhatsApp, making our tools intuitive for everyone. Collaborative: We partner with you to curate your knowledge, ensuring the assistant is a true digital extension of your team. Get in touch to learn how Bullet AI can help your organisation.