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Bryce Carroll Location
Harrisburg, NC, US
Bryce Carroll Work
National Contact Center Team Manager @ (May 2026 - Present)
Senior Customer Advocate - National Support Line @ (October 2025 - May 2026)
Senior Customer Advocate - Premier @ (May 2025 - October 2025)
Financial Services Consultant @ (March 2024 - May 2025)
Bryce Carroll Education
University of North Carolina at Charlotte
Bachelor of Science - BS (Economics)
2022-2023
Central Piedmont Community College
Associate of Arts - AA (General Studies)
2020-2022
Hickory Ridge High School
High School Diploma
2016-2020
Bryce Carroll Skills
Clear Communications
Complex Case Resolution
Customer Escalation Management
Customer Relationship Management (CRM)
Customer Service
Financial Services
Leadership
Peer Mentoring
Retirement Savings
Subject Matter Experts
Teamwork
Time Management
Bryce Carroll Summary
Bryce Carroll, based in Harrisburg, NC, US, is currently a National Contact Center Team Manager at TIAA. Bryce Carroll brings experience from previous roles at TIAA. Bryce Carroll holds a 2022 - 2023 Bachelor of Science - BS in Economics @ University of North Carolina at Charlotte. With a robust skill set that includes Clear Communications, Complex Case Resolution, Customer Escalation Management, Customer Relationship Management (CRM), Customer Service and more.
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