2014 -2017 Senior Manager, Workforce Management - Envolve Health @
2010 -2014 Workforce Analyst - NurseWise @
2005 -2010 Supervisor, Real-Time Operations and Analysis @
Bryce Ackerman Education
University of Nevada-Las Vegas
B.A. (Public Relations)
Bryce Ackerman Skills
Leadership
Process Scheduler
Workforce Development
Human Resources
Avaya
IEX
Workforce Planning
Forecasting
Customer Satisfaction
Blue Pumpkin
Troubleshooting
Process Improvement
Workforce Management
Training
Change Management
Customer Service
Business Process Improvement
Management
Call Center Development
Call Centers
Analysis
Access
Contact Centers
Bryce Ackerman Summary
Bryce Ackerman, based in Indianapolis, IN, US, is currently a Internal Workforce Management Consultant at Roche. Bryce Ackerman brings experience from previous roles at SSM Health, Centene Corporation and Equifax. Bryce Ackerman holds a B.A. in Public Relations @ University of Nevada-Las Vegas. With a robust skill set that includes Leadership, Process Scheduler, Workforce Development, Human Resources, Avaya and more. Bryce Ackerman has 1 emails and 3 mobile phone numbers on RocketReach.
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