Bryant Richardson Email & Phone Number
Founder and President @ Real Blue Sky, LLC
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Bryant Richardson Location
- Texas, United States
Bryant Richardson Work
- Founder and President @ (July 2016 - Present)
- Member of Forbes Business Council @ (August 2023 - Present)
- Chief Information Officer @ (October 2019 - Present)
- Chief Operations Officer | Contact Center Operations and Technology @ (April 2014 - July 2016)
- Senior Business Director | Contact Center Operations | Client Services @ Stream Global Services (now Convergys) (March 2012 - April 2014)
- SVP Call Center Operations and Client Services @ (March 2010 - January 2012)
- SVP and Senior Director | Direct Marketing and Loyalty Operations | Database Marketing @ (October 2004 - March 2010)
- VP Call Center Operations and Client Services | Customer Experience | Technology Clients @ RMH Teleservices, Inc. (now EGS, an Alorica Company) (January 2001 - April 2004)
- CIO | VP Technology | Call Center Operations | Customer Experience @ RMH Teleservices, Inc. (now EGS, an Alorica Company) (April 1999 - January 2001)
- VP, Information Technology | CTO (TeleQuest, now Aegis Global) @ (January 1994 - January 1998)
- Senior Manager, Technology (EBA, now Aegis Global) @ (January 1990 - January 1994)
Bryant Richardson Education
- The University of Texas at Arlington
Bachelor of Science (Business Information Systems, College of Business Administration)
1987-1990 - San Diego State University
College of Business Administration
Bryant Richardson Skills
- Business Consulting
- Technology Advisory
- Trusted Business Advisor
- Customer Experience Consulting
- Customer Experience Management
- Customer Journey Mapping
- Consulting
- Business Process Improvement
- Customer Experience
- Outsourcing
- Call Centers
- Customer Retention
- Contact Centers
- Strategy
- BPO
- Customer Satisfaction
- Operations Management
- Performance Management
- Strategic Planning
- P&L Management
- Vendor Management
- Program Management
- Workforce Management
- Change Management
- Project Management
- Continuous Improvement
- Direct Marketing
- Business Process Outsourcing (BPO)
- B2B
- Offshoring
- Sales Operations
- Sales Management
- Sales
- Database Marketing
- Statistics
- Business Continuity
- Start-ups
- CRM
- Account Management
- Competitive Analysis
- Six Sigma
- Business Strategy
- Leadership
- Employee Engagement
- Customer Service
- Team Building
- Executive Management
- Management
- Talent Management
- Training
- Process Improvement
- Brand Loyalty
- Net Promoter Score
- IT Strategy
- Quality Management
- Budget Management
- Call Center Leadership
- Supplier Evaluation
- Call Center Development
- Business Development
- Customer Engagement
- Call Center
- Technical Support
- Technology Leadership
- SQL
- Business Process Outsourcing Bpo
- Customer Relationship Management Crm
- Customer Service Operations
- Selling
- B2c
- Team Leadership
- Multi Site Operations
- Microsoft Word
- Marketing
- Start Ups
- Teleservices
- Budgets
- Business to Business B2b
- Business Process Outsourcing
- Customer Relationship Management
- Business to Business
- Forecasting
Bryant Richardson Summary
- Bryant Richardson, based in Texas, United States, is currently a Founder and President at Real Blue Sky. Bryant Richardson brings experience from previous roles at Forbes Business Council, Skybridge Americas Inc., iPacesetters, LLC and Stream Global Services (now Convergys). Bryant Richardson holds a 1987 - 1990 Bachelor of Science in Business Information Systems, College of Business Administration @ The University of Texas at Arlington. With a robust skill set that includes Business Consulting, Technology Advisory, Trusted Business Advisor, Customer Experience Consulting, Customer Experience Management and more. Bryant Richardson has 3 emails and 1 mobile phone numbers on RocketReach.
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