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Bryan Shaw Location
High Point, NC, US
Bryan Shaw Work
Sr. Manager Service Management Platforms @ (August 2021 - Present)
Director Service Management Platforms @ (August 2021 - Present)
ServiceNow Platform Development Manager @ (December 2018 - August 2021)
ServiceNow Developer 3 and Team Lead @ (June 2018 - December 2018)
ServiceNow Developer 2 @ (March 2014 - June 2018)
IT Application Analyst 2 @ (July 2012 - March 2014)
Service Desk Analyst 2 @ (April 2006 - July 2012)
Patient Account Associate @ (November 2004 - April 2006)
Bryan Shaw Education
University of North Carolina at Greensboro
Bryan Shaw Skills
Service Catalog
Itil Release
ITIL Service Strategy
ITIL Certified
Windows Server
IDX
Control
SharePoint
SDLC
Release Management
Business Relationship Management
Active Directory
ITIL
ITIL Process
Incident Management
Itil Service Offerings And Agreements
Software Documentation
System Administration
Scrum
Validation
Revenue Cycle
Microsoft Office
Itil Operational Support And Analysis
Microsoft Word
WebEx
Java
Healthcare Information Technology
Change Management
ServiceNow
Customer Service
Scrum Master
Application Support
Windows 7
Technical Support
JavaScript
Itil Service Transitions
ITIL v3 Foundations Certified
IT Service Management
Service Lifecycle Management
Problem Management
Bryan Shaw Summary
Bryan Shaw, based in High Point, NC, US, is currently a Sr. Manager Service Management Platforms at Pearson. Bryan Shaw brings experience from previous roles at Pearson, Advance Auto Parts, Duke University Health System and Duke Health. Bryan Shaw holds a University of North Carolina at Greensboro. With a robust skill set that includes Service Catalog, Itil Release, ITIL Service Strategy, ITIL Certified, Windows Server and more. Bryan Shaw has 2 emails and 2 mobile phone numbers on RocketReach.
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