Bryan Shaw Email & Phone Number
Director Service Management Platforms @ Pearson
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Bryan Shaw Location
- High Point, NC, US
Bryan Shaw Work
- Director Service Management Platforms @ (August 2021 - Present)
- ServiceNow Platform Development Manager @ (December 2018 - August 2021)
- ServiceNow Developer 3 and Team Lead @ (June 2018 - December 2018)
- ServiceNow Developer 2 @ (March 2014 - June 2018)
- IT Application Analyst 2 @ (July 2012 - March 2014)
- Service Desk Analyst 2 @ (April 2006 - July 2012)
- Patient Account Associate @ (November 2004 - April 2006)
Bryan Shaw Education
- University of North Carolina at Greensboro
Bryan Shaw Skills
- Active Directory
- Agile Methodologies
- Analytical Skills
- Application Support
- Business Relationship Management
- Change Management
- Chatbot Development
- Communication
- Customer Service
- Healthcare Information Technology
- IT Operations Management
- IT Service Management
- ITIL
- ITIL Certified
- ITIL Operational Support and Analysis
- ITIL Process
- ITIL Release, Control, and Validation
- ITIL Service Offerings and Agreements
- ITIL Service Strategy
- ITIL Service Transitions
- ITIL v3 Foundations Certified
- Incident Management
- JavaScript
- Leadership
- Machine Learning
- Microsoft Excel
- Microsoft Office
- Platform Management
- Predictive Analytics
- Problem Management
- Problem Solving
- Process Improvement
- Release Management
- Revenue Cycle
- SDLC
- Scrum
- Scrum Master
- Service Catalog
- Service Lifecycle Management
- ServiceNow
- SharePoint
- Software Documentation
- Strategy
- System Administration
- Team Building
- Technical Support
- WebEx
- Itil Release
- Windows Server
- IDX
- Control
- Validation
- Microsoft Word
- Java
- Windows 7
Bryan Shaw Summary
- Bryan Shaw, based in High Point, NC, US, is currently a Director Service Management Platforms at Pearson. Bryan Shaw brings experience from previous roles at Advance Auto Parts and Duke University Health System. Bryan Shaw holds a University of North Carolina at Greensboro. With a robust skill set that includes Active Directory, Agile Methodologies, Analytical Skills, Application Support, Business Relationship Management and more. Bryan Shaw has 2 emails and 2 mobile phone numbers on RocketReach.
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