Bryan Redfern Location
Cerritos, CA, US
Bryan Redfern Work
- 2023 - now Genesys Solution Consultant @ Conduent
- 2021 - 2023 Technical Solutions Manager and Product Manager - Genesys Cloud CX Omni Channel CTI - CCaaS @ DIRECTV
- 2020 - 2021 Test Management Lead and PMO and Genesys and CRM Implementation @ Wells Fargo
- 2012 - 2019 Project Manager PMO and Customer Contact Systems Lead - Aspect UIP and Avaya @ American Honda Finance Corporation
- 2011 - 2011 PMO and IVR Business Analyst – Genesys CTI – Avaya and Genesys (Wacovia Merger) @ Wells Fargo Advisors
- 2009 - 2011 PMO and Global Contact Center Business Analyst - Cisco ICM and UCCE – Avaya and Aspect and Nortel @ Thomson Reuters
- 2008 - 2009 IVR Business Analyst – Genesys – Avaya and Cisco and NICE and Verint @ Toyota North America
Bryan Redfern Education
- University of Phoenix2006 - 2008
- NEI- Northern Electronics Institute1997 - 1999
Bryan Redfern Skills
- Business Strategy
- Active Directory
- Program Management
- Technology Management
- Cloud Computing
- Voice over IP (VoIP)
- Business Process
- System Deployment
- Data Analysis
- Project Planning
Bryan Redfern Summary
Bryan Redfern, based in Cerritos, CA, US, is currently a Genesys Solution Consultant at Conduent. Bryan Redfern brings experience from previous roles at DIRECTV, Wells Fargo, American Honda Finance Corporation and Wells Fargo Advisors. Bryan Redfern holds a 2006 - 2008 University of Phoenix. With a robust skill set that includes Business Strategy, Active Directory, Program Management, Technology Management, Cloud Computing and more. Bryan Redfern has 2 emails and 1 mobile phone numbers on RocketReach.
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Bryan Redfern
Genesys Solution Consultant at Conduent
Cerritos, CA, US22
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