Helpdesk Operation Manager @ Xerox Global Services, Inc (November 1997 - June 2003)
Bryan Nelson Education
Ashford University
Masters of Organization Management (Organizational Managment)
2007-2009
Marycrest International University
B.S (Computer Science; an Emphasis in Software Development)
Bryan Nelson Skills
Project Implementation
IT Project & Program Management
IT Infrastructure Project Management
Leadership
Process Improvement
Project Management
Software Documentation
Training
Program Management
Team Leadership
IT Service Management
SDLC
CRM
Vendor Management
Information Technology
Visio
SharePoint
Consulting
ITIL
MS Project
Customer Service
PMO
Business Analysis
Project Planning
PMP
Cross-functional Team Leadership
Business Intelligence
Integration
Quality Assurance
Resource Management
IT Strategy
Strategic Planning
Business Process Improvement
Change Management
Microsoft Excel
Business Process
Disaster Recovery
Requirements Analysis
Business Acumen
Help Desk Implementation
SQL Server Management Studio
Customer Relationship Management (CRM)
Project Portfolio Management
Project Delivery
Jira
System Administration
Technical Project Management
Business Development
IT Management
IT Services
Information Technology Infrastructure
Microsoft Office
Nonprofit Organizations
SharePoint Administration
Smartsheet
Supervisory Skills
Technical Support
Technology Management
Technology Services
Management
Networking
Budgets
Business Relationship Management
Software Project Management
Requirements Gathering
Analysis
ImageNow
Customer Relationship Management Crm
Volunteering
Customer Relationship Management
Strategy
Outlook
Cross Functional Team Leadership
Enterprise Software
Outsourcing Management
Metrics
Bryan Nelson Summary
Bryan Nelson, based in Davenport, IA, US, is currently a Technology Systems Specialist at Grant Wood Area Education Agency. Bryan Nelson brings experience from previous roles at Kelly at John Deere, Dynamic Campus, Cornell College and U.S. Department of Veterans Affairs. Bryan Nelson holds a 2007 - 2009 Masters of Organization Management in Organizational Managment @ Ashford University. With a robust skill set that includes Project Implementation, IT Project & Program Management, IT Infrastructure Project Management, Leadership, Process Improvement and more. Bryan Nelson has 4 emails and 3 mobile phone numbers on RocketReach.
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