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Bryan McCloud Location
Johnson City, TN, US
Bryan McCloud Work
2022 -now Platform Engineer @
2017 -now Lead Business Application Consultant @
2012 -now Principal Business Application Consultant @
2003 -2012 Customer Service Manager @
Bryan McCloud Education
East Tennessee State University
Bachelor of Business Administration (BBA) (Marketing)
1999-2003
Bryan McCloud Skills
Dialer Management
Predictive Dialers
Dialers
Customer Service Management
Customer Service Training
Customer Service Operations
Consulting
Contact Centers
IVR
Call Centers
ACD
Inbound Marketing
Workforce Management
Call Center Development
CTI
Customer Experience
Customer Service
Process Improvement
Telecommunications
Business Analysis
Telephony
Team Building
Business Process Improvement
Sales
Team Leadership
Microsoft Office
Bryan McCloud Summary
Bryan McCloud, based in Johnson City, TN, US, is currently a Platform Engineer at Five9. Bryan McCloud brings experience from previous roles at Aspect Software and AT&T Mobility. Bryan McCloud holds a 1999 - 2003 Bachelor of Business Administration (BBA) in Marketing @ East Tennessee State University. With a robust skill set that includes Dialer Management, Predictive Dialers, Dialers, Customer Service Management, Customer Service Training and more. Bryan McCloud has 3 emails and 5 mobile phone numbers on RocketReach.
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