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Bryan Marshall Location
Texas, United States
Bryan Marshall Work
Sr. Director Professional Services @ (March 2015 - Present)
Sr Consultant - Call Center Consulting Services @ (October 2014 - March 2015)
Managing Architect- Call Center Technologies @ (May 2011 - October 2014)
Manager Technology Demand and Management @ (November 2008 - May 2011)
Manager Technical Support and Business Analytics @ (June 2007 - November 2008)
Supervisor Technical Support @ (January 2004 - June 2007)
Data Communications Engineer @ (September 2002 - January 2004)
Project Manager and Developer @ Gateway Transactions (November 2000 - July 2002)
Manager IT @ North American Medical Management (August 1999 - November 2000)
Network Administrator @ S.H. Leggitt (July 1996 - August 1999)
System Support Specialist II @ (September 1993 - July 1996)
Bryan Marshall Education
Texas State University
BBA (Computer Information Systems)
1988-2011
Texas State University
Bachelor of Business Administration (BBA) (Computer/Information Technology Administration and Management)
Bryan Marshall Skills
IVR
Call Centers
ACD
Genesys
Call Logging
VoIP
Integration
Technical Support
Disaster Recovery
Networking
Vendor Management
Management
Telecommunications
Call Center Development
Business Analysis
Data Center
ITIL
IT Management
Troubleshooting
System Deployment
IT Strategy
Cisco Technologies
Service Delivery
Visio
SharePoint
IT Service Management
Servers
Call Center Architecture
Business Perspective
Budgets
RFP experience
SIP
SIP Trunking
Web Applications
CRM
Server Architecture
Microsoft SQL Server
Contact Centers
Information Systems
Project Management
Customer Relationship Management Crm
Marketing
Call Center
Solutions
Computer Information Systems
Public Speaking
Professional Services
Services
Customer Relationship Management
Bryan Marshall Summary
Bryan Marshall, based in Texas, United States, is currently a Sr. Director Professional Services at Voxai Solutions. Bryan Marshall brings experience from previous roles at AT&T, TXU and SallieMae. Bryan Marshall holds a 1988 - 2011 BBA in Computer Information Systems @ Texas State University. With a robust skill set that includes IVR, Call Centers, ACD, Genesys, Call Logging and more. Bryan Marshall has 2 emails and 2 mobile phone numbers on RocketReach.
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