Bryan Leonard Email & Phone Number
Deputy Program Manager @ TekSynap
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Bryan Leonard Location
- Washington, DC, US
Bryan Leonard Work
- 2024 -now Deputy Program Manager @
- 2017 -2024 Director and Program Manager @ Northramp, LLC
- 2013 -2016 Global Delivery Manager - end user support, program mgt, IT client relationship and service delivery @
- 2012 -2013 Operations | Service Delivery Manager - end user support, network, server, information security @
- 2012 -2012 Senior Service Delivery Manager - end user support, IT client relationship and service delivery @
- 2009 -2011 Program and Project Manager - Global Service Desk - Collaboration Services - end user support @
- 2006 -2008 Senior Field Services Manager (Senior Associate) - end user support, IT client relationship @
- 2004 -2006 Senior IT Account Manager (Senior Associate) - U.S. and Northern Latin America - end user support @
- 2000 -2004 Director of Global IT End User and Customer Support Services (Principal) @
Bryan Leonard Education
- Syracuse University
BA (Psychology)
Bryan Leonard Skills
- Metrics
- Policy
- Asset Management
- KPI
- Remote Support
- Customer Advocacy
- Global End User Service & Support
- Communications
- Service Management
- Help Desk Management
- ITIL
- desktop support management
- End User Support
- IT Service Management
- Service Delivery
- Service Desk
- Help Desk Support
- Management
- Asset Managment
- Program Management
- Process Improvement
- Technical Support
- Key Performance Indicators
- IT Strategy
- Remote Desktop
- Disaster Recovery
- Change Management
- Vendor Management
- CRM
- Strategy
- Networking
- Information Technology
- Outsourcing
- Telecommunications
- Software Documentation
- IT Management
- Cross-functional Team Leadership
- Integration
- Business Process Improvement
- Leadership
- System Deployment
- Enterprise Software
- Project Management
- IT Operations
- Infrastructure
- Team Leadership
- Business Process
- It End User Support
- Technical Support Engineer
- Troubleshooting
- Support
- Microsoft Office
- It Client Relationship Management
- Marketing
- Cross Functional Team Leadership
- Microsoft Excel
- Customer Service
- Global End User Service And Support
- Latin America
- Services
- Customer Relationship Management Crm
- Customer Relationship Management
Bryan Leonard Summary
- Bryan Leonard, based in Washington, DC, US, is currently a Deputy Program Manager at TekSynap. Bryan Leonard brings experience from previous roles at Northramp, LLC, TEKsystems - Global Services and ActioNet, Inc.. Bryan Leonard holds a BA in Psychology @ Syracuse University. With a robust skill set that includes Metrics, Policy, Asset Management, KPI, Remote Support and more. Bryan Leonard has 3 emails and 2 mobile phone numbers on RocketReach.
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Troy Walter
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Sheila Andahazy
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