Bryan Leonard Location
Washington, DC, US
Bryan Leonard Work
- 2024 - now Deputy Program Manager @ TekSynap
- 2017 - 2024 Director and Program Manager @ Northramp, LLC
- 2013 - 2016 Global Delivery Manager - end user support, program mgt, IT client relationship and service delivery @ TEKsystems
- 2012 - 2013 Operations | Service Delivery Manager - end user support, network, server, information security @ ActioNet, Inc.
- 2012 - 2012 Senior Service Delivery Manager - end user support, IT client relationship and service delivery @ ActioNet, Inc.
- 2009 - 2011 Program and Project Manager - Global Service Desk - Collaboration Services - end user support @ The AES Corporation
- 2006 - 2008 Senior Field Services Manager (Senior Associate) - end user support, IT client relationship @ Booz Allen Hamilton
- 2004 - 2006 Senior IT Account Manager (Senior Associate) - U.S. and Northern Latin America - end user support @ Booz Allen Hamilton
- 2000 - 2004 Director of Global IT End User and Customer Support Services (Principal) @ Booz Allen Hamilton
Bryan Leonard Education
- Syracuse University
BA (Psychology)
Bryan Leonard Skills
- Metrics
- Policy
- Asset Management
- KPI
- Remote Support
- Customer Advocacy
- Global End User Service & Support
- Communications
- Service Management
- Help Desk Management
Bryan Leonard Summary
Bryan Leonard, based in Washington, DC, US, is currently a Deputy Program Manager at TekSynap. Bryan Leonard brings experience from previous roles at Northramp, LLC, TEKsystems - Global Services and ActioNet, Inc.. Bryan Leonard holds a BA in Psychology @ Syracuse University. With a robust skill set that includes Metrics, Policy, Asset Management, KPI, Remote Support and more. Bryan Leonard has 3 emails and 2 mobile phone numbers on RocketReach.
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