Bryan Leonard's Location
Washington, DC, US
Bryan Leonard's Work
- Director @ Northramp
- Global Delivery Manager - end user support, program mgt, IT client relationship and service delivery @ TEKsystems
- Operations | Service Delivery Manager - end user support, network, server, information security @ ActioNet, Inc.
- Senior Service Delivery Manager - end user support, IT client relationship and service delivery @ ActioNet, Inc.
- Program and Project Manager - Global Service Desk - Collaboration Services - end user support @ The AES Corporation
- Senior Field Services Manager (Senior Associate) - end user support, IT client relationship @ Booz Allen Hamilton
- Senior IT Account Manager (Senior Associate) - U.S. and Northern Latin America - end user support @ Booz Allen Hamilton
- Director of Global IT End User and Customer Support Services (Principal) @ Booz Allen Hamilton
- Senior IT Manager (Senior Associate) - U.S. West and Latin America - end user support @ Booz Allen Hamilton
Bryan Leonard's Education
- Syracuse University
BA (Psychology)
Bryan Leonard's Skills
- Metrics
- Policy
- Asset Management
- KPI
- Remote Support
- Customer Advocacy
- Global End User Service & Support
- Communications
- Service Management
- Help Desk Management
Bryan Leonard's Summary
Bryan Leonard, based in Washington, DC, US, is currently a Director at Northramp, LLC, bringing experience from previous roles at TEKsystems - Global Services, ActioNet, Inc. and The AES Corporation. Bryan Leonard holds a BA in Psychology @ Syracuse University. With a robust skill set that includes Metrics, Policy, Asset Management, KPI, Remote Support and more, Bryan Leonard contributes valuable insights to the industry. Bryan Leonard has 4 emails and 1 mobile phone number on RocketReach.
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