Director, Research and Design Operations and Delivery @ (November 2017 - April 2020)
Director, UX Research and Strategy @ (August 2015 - November 2017)
Director, Research and Customer Experience @ Precision Dialogue (May 2014 - August 2015)
Digital Marketing - Client Services Lead and UX Account Manager @ (September 2012 - April 2014)
Usability Specialist @ (November 2007 - October 2012)
Usability Intern @ (June 2007 - November 2007)
Usability and Interface Design Co-Op @ (August 2006 - June 2007)
Bryan Lee Education
Wright State University
Human Factors Psychology
2003-2007
Miami University
BA (Psychology)
1999-2003
Bryan Lee Skills
Account Management
Business Development
Card Sorting
Client Management
Client Services
Contextual Inquiry
Customer Experience
Customer Journey Mapping
Customer Journeys
Design Thinking
Facilitation
Heuristic Evaluation
Hiring
Human Computer Interaction
Information Architecture
Interaction Design
Leadership
Management
Onboarding
Organizational Development
Persona
Persona Creation
Project Estimation
Proposal Writing
Recruiting
Remote User Testing
Resource Management
Statements of Work (SOW)
Strategy
Task Analysis
Usability
Usability Testing
User Experience
User Experience Design
User Experience Testing
User Interface Design
User Research
User-centered Design
Wireframes
Workshops
Public Speaking
Photoshop
User Centered Design
Digital Marketing
Marketing
Research
Bryan Lee Summary
Bryan Lee, based in Plain City, OH, US, is currently a Sr. Mgr - Digital Product Operations at Quest Diagnostics. Bryan Lee brings experience from previous roles at Quest Diagnostics, g2o and Precision Dialogue. Bryan Lee holds a 2003 - 2007 Human Factors Psychology @ Wright State University. With a robust skill set that includes Account Management, Business Development, Card Sorting, Client Management, Client Services and more. Bryan Lee has 3 emails and 1 mobile phone numbers on RocketReach.
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