Bryan Henderson Email & Phone Number
Information Technology Service Management Consultant @ InSource, Inc
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Bryan Henderson Location
- Washington, DC, US
Bryan Henderson Work
- 2021 -now Information Technology Service Management Consultant @
- 2020 -2021 Business Process Management Team Lead @
- 2017 -2020 IT Service Management Lead @
- 2016 -2017 Deputy Program Manager @
- 2015 -2016 Enterprise Problem Manager @
- 2013 -2014 Enterprise Problem Manager @
- 2012 -2013 IT Service Desk Manager - Supporting DOE @
- 2007 -2012 Service Desk Lead - Supporting DOE @
- 2006 -2007 VIP Executive Support Lead - Supporting DOE @
- 2004 -2006 Tier 2 Service Desk Technician - Supporting DOE @ RS Information Systems
- 2001 -2004 Tier 1 Help Desk Technician - Supporting DOE @ RS Information Systems
Bryan Henderson Education
- University of Maryland Global Campus
Bachelor of Science (B.S.) (Information Systems Management)
2004-2012 - Prince George's Community College
AS (Informations Systems)
1999-2001
Bryan Henderson Skills
- Agile Methodologies
- Agile Leadership
- ITIL
- Active Directory
- IT Service Management
- Information Technology
- BMC Remedy
- IT Operations
- IT Management
- Networking
- Incident Management
- Help Desk Support
- Troubleshooting
- Project Management
- Technical Support
- Blackberry Enterprise Server
- Service Desk
- Microsoft Exchange
- Windows 7
- Windows Server
- Service Desk Management
- Tier 2
- Change Management
- System Deployment
- Hardware
- Remote Desktop
- Problem Management
- Service Management
- ITIL v3 Foundations Certified
- Executive Support
- Customer Service
- Security+
- Laptops
- Blackberry
- Antivirus
- SDLC
- Infrastructure
- Mobile Technology
- ITSMF
- Problem Management for IT Professionals
- SharePoint
- Service Delivery
- GOOD for Enterprise
- Entrust PKI
- HDI
- Release Management
- VPN
- Managed Services
- Process Improvement
- ITIL Expert
- Management
- Security
- Windows XP
- Operating Systems
- Program Management
Bryan Henderson Summary
- Bryan Henderson, based in Washington, DC, US, is currently a Information Technology Service Management Consultant at InSource, Inc. Bryan Henderson brings experience from previous roles at Perspecta, ValidaTek, Inc. and DMI (Digital Management, Inc.). Bryan Henderson holds a 2004 - 2012 Bachelor of Science (B.S.) in Information Systems Management @ University of Maryland Global Campus. With a robust skill set that includes Agile Methodologies, Agile Leadership, ITIL, Active Directory, IT Service Management and more. Bryan Henderson has 3 emails and 1 mobile phone numbers on RocketReach.
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