Bryan Goh Email & Phone Number

Head of Experience Design - Customer Servicing and Engagement, Wealth and Insurance @ Lloyds Banking Group

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Bryan Goh Location

Glasgow, GB

Bryan Goh Work

Head of Experience Design - Customer Servicing and Engagement, Wealth and Insurance @ (August 2025 - Present)
Global service design lead @ (January 2023 - August 2025)
UX Principal @ (February 2022 - December 2022)
Group Head of Design @ (March 2021 - February 2022)
Director, Digital experience and design @ (January 2019 - February 2021)
SVP, Experience Design Lead @ (January 2016 - December 2018)
SVP, Experience Strategist @ (August 2015 - January 2016)
Digital strategy director @ (October 2013 - August 2015)
Digital planning director @ (April 2012 - September 2013)
Digital planning manager @ (December 2011 - April 2012)
Online Marketing Manager @ Focusrite (September 2008 - September 2011)
Freelance web developer @ Freelance (November 2003 - May 2007)

Bryan Goh Education

Temasek Polytechnic
(Design)
1997-2000

Bryan Goh Skills

A/B Testing
AI-powered design & machine learning
Adobe Illustrator
Adobe Photoshop
Agile & Waterfall Methodologies
Agile Methodologies
Anthropic Claude
Artificial Intelligence for Design
Branding
Business Strategy
Business Strategy & financial acumen
Cascading Style Sheets (CSS)
Change Management
Consulting
Content Strategy
Creative Strategy
Customer Experience
Customer Journeys
Data Visualization
Data-driven Decision Making
Design
Design Direction
Design Leadership
Design Research
Design Thinking
Design leadership at scale
Digital Marketing
Digital Strategy
Executive stakeholder engagement
Executive-level communication & storytelling
Experience Design
Figma (Software)
HTML
Health & Wellness
Human centred design
Information Architecture
Interaction Design
JavaScript
Leadership
Management
People Management
Product Design
Product Management
Product strategy and roadmapping
Prototyping
Rapid Prototyping
Responsive Web Design
Scrum
Service Design
Sustainable design & circularity
Systems Design
Usability
Usability Testing
User Experience
User Experience (UX)
User Experience Design
User Interface Design
User Research
User-centered Design
Wireframing
design ops
organisational design & transformation
SMO
E Commerce
Sketch App
Social Media
Online Marketing
Mobile Strategy
Content Management
Brand Development
Photoshop
Mobile Marketing
Digital Media
Content Marketing
Web Development
Design System
Advertising
Integrated Marketing
Strategic Planning
SEO
Strategy
Media Planning
Online Advertising
Innovation
Mobile Application Design
Marketing
PHP
Social Media Marketing
Creative Direction
SEM
Marketing Communications
Marketing Strategy
Analytics

Bryan Goh Summary

Bryan Goh, based in Glasgow, GB, is currently a Head of Experience Design - Customer Servicing and Engagement, Wealth and Insurance at Lloyds Banking Group. Bryan Goh brings experience from previous roles at bp pulse, AND Digital, China Development Financial 中華開發金控 and Singtel. Bryan Goh holds a 1997 - 2000 Temasek Polytechnic. With a robust skill set that includes A/B Testing, AI-powered design & machine learning, Adobe Illustrator, Adobe Photoshop, Agile & Waterfall Methodologies and more. Bryan Goh has 1 emails and 1 mobile phone numbers on RocketReach.