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Bryan Flood Location
Dublin, IE
Bryan Flood Work
2024 -now Technical Support Manager - bunny.net @
2008 -2024 CDN Service delivery manager for Lumen Technologies (formerly Level 3 Communications) @
2008 -2008 Enterprise Server Support @
2006 -2008 Business Sales Account Manager @
2004 -2005 Helpdesk Engineer @
2000 -2004 Helpdesk Engineer @ Assurelink
Bryan Flood Education
Senior College Dun Laoghaire
Diploma
1998-2000
Bryan Flood Skills
Support Management
24x7
High Availability (HA)
Key Performance Indicators
Customer Requirements
Customer Satisfaction
Teamwork
Team Leadership
Team Management
Oral Communication
Call Center Development
Customer Success
Customer Experience
Microsoft Excel
Customer Service
Self Learning
Process Analysis
Communication
Contact Centers
Coaching & Mentoring
Troubleshooting
Content Distribution Networks
Streaming Media
Service Delivery
Telecommunications
Technical Support
Cloud Computing
Customer Support
Servers
Management
Customer Engagement
Incident Management
IP
Process Improvement
Leadership
Training
VoIP
SaaS
IT Service Management
Managed Services
Strategy
Microsoft Office
Microsoft Word
Project Management
Bryan Flood Summary
Bryan Flood, based in Dublin, IE, is currently a Technical Support Manager - bunny.net at bunny.net. Bryan Flood brings experience from previous roles at Lumen Technologies, Dell and RTE. Bryan Flood holds a 1998 - 2000 Diploma @ Senior College Dun Laoghaire. With a robust skill set that includes Support Management, 24x7, High Availability (HA), Key Performance Indicators, Customer Requirements and more. Bryan Flood has 2 emails on RocketReach.
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