Manager, Customer Solutions @ (September 2021 - November 2022)
Manager of Production and Client Relationship @ Blue Spruce (July 2017 - September 2021)
ProCare Customer Service Supervisor @ (March 2015 - July 2017)
Facility Administrator @ (October 2012 - March 2015)
Executive Team Lead Logistics @ (March 2011 - October 2012)
Senior Team Lead @ (December 2010 - March 2011)
Department Manager @ (January 2010 - November 2010)
Floor Manager @ San Jose Country Club (August 2009 - February 2010)
Program Intern and Interim Program Director @ (December 2007 - October 2009)
Bryan Dudley Education
California Polytechnic State University
Bachelor of Science (Psychology; Organizational and Industrial Psychology)
2007-2009
Cuesta College
Associate's degree
2005-2007
Bryan Dudley Skills
Account Management
Active Listening
Business Development
CRM
Communication
Contact Center Management
Contact Center Strategy
Contact Center Technology
Contact Centers
Customer Loyalty
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Employee Training
Healthcare
Healthcare Industry
Help Desk Support
Interpersonal Skills
Key Metrics
Leadership
Lean Six Sigma
Management
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Office Administration
Operational Efficiency
Operational Excellence
Operations Management
People Care
Performance Metrics
Planning & Scheduling
Policies & Procedures
PowerPoint
Program Development
Project Management
Provider Relations
Recruiting
Sales
Salesforce.com Administration
Service-Level Agreements (SLA)
Strategic Planning
Team Building
Team Leadership
Teamwork
Time Management
Training
Written Communication
Social Media
Public Speaking
Event Planning
Strategy
Marketing
Project Planning
Facilities Management
Health and Safety
Business Acumen
Data Analysis
Inventory Management
Contingent Workforce
Planning and Scheduling
Bryan Dudley Summary
Bryan Dudley, based in Sacramento, CA, US, is currently a Sr. Manager Customer Operations at Avnet. Bryan Dudley brings experience from previous roles at Avnet, Blue Spruce and Stryker. Bryan Dudley holds a 2007 - 2009 Bachelor of Science in Psychology; Organizational and Industrial Psychology @ California Polytechnic State University. With a robust skill set that includes Account Management, Active Listening, Business Development, CRM, Communication and more. Bryan Dudley has 2 emails and 2 mobile phone numbers on RocketReach.
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