2015 -2019 Site Support - Desktop Support Road Tech @
2013 -2015 PC Technician - Desktop Support @
2008 -2013 Service Desk Shift Analyst @
2007 -2008 Help Desk Analyst @ EDS (Pinnacle)
2007 -2007 Technical Support @
2004 -2007 Technical Customer Support Representative @
1998 -2002 Technical Support @
Bryan Drescher Education
Camden County College
MCSA (MCSA)
2003-2003
Burlington County Institute of Technology
Certification (Computer Science)
1994-1997
Bryan Drescher Skills
Hardware Support
Laptops
Novell Netware
Process Improvement
Hubs
VMware
Citrix
Servers
Active Directory
Computer Hardware
Help Desk Support
Troubleshooting
Hardware
Technical Support
Software Installation
Networking
Antivirus
System Deployment
Service Desk
Disaster Recovery
Blackberry Enterprise Server
Windows
SCCM
XP
Software Documentation
Windows 7
Microsoft SQL Server
Windows Server
Lotus Notes
DNS
IT Operations
Visio
Data Center
Operating Systems
VMware ESX
Blackberry
Norton Ghost
Group Policy
Printers
Technician
Bryan Drescher Summary
Bryan Drescher, based in Philadelphia, PA, US, is currently a Ancillary Applications Analyst at Nemours. Bryan Drescher brings experience from previous roles at Nemours. Bryan Drescher holds a 2003 - 2003 MCSA in MCSA @ Camden County College. With a robust skill set that includes Hardware Support, Laptops, Novell Netware, Process Improvement, Hubs and more. Bryan Drescher has 2 emails on RocketReach.
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