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Bryan Chung Location
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
Bryan Chung Work
Head of Contact Center @ (January 2021 - Present)
Head of Merchant Payment @ (July 2020 - December 2020)
SM, Service Manager @ (November 2013 - June 2020)
Assistant Vice President @ (July 2012 - November 2013)
Service Manager @ (January 2010 - July 2012)
Assistant Manager @ (July 2006 - December 2009)
Bryan Chung Education
University of Portsmouth
Bachelor of Technology - BTech (Business Information System)
Bryan Chung Skills
Analytical Skills
Banking
Business Development
Business Process Improvement
Business Strategy
Cards Authorization
Change Management
Contact Center Management
Contact Center Operations
Contact Centers
Credit Cards
Customer Experience
Customer Relationship Management (CRM)
Customer Service
Data Analysis
English
Key Performance Indicators
Leadership
Management
Omni channel
Operational Requirements
People Development
People Management
Process Improvement
Process Improvement Projects
Project Management
Project Planning
Retail Banking
Sales
Sales Management
Strategic Planning
Team Management
Training
Bryan Chung Summary
Bryan Chung, based in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY, is currently a Head of Contact Center at AEON Credit Service (M) Berhad. Bryan Chung brings experience from previous roles at Hong Leong Bank Berhad and CIMB. Bryan Chung holds a Bachelor of Technology - BTech in Business Information System @ University of Portsmouth. With a robust skill set that includes Analytical Skills, Banking, Business Development, Business Process Improvement, Business Strategy and more. Bryan Chung has 2 emails on RocketReach.
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