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Bryan Blume Location
Kirkland, WA, US
Bryan Blume Work
2022 -now Senior Director, Healthcare Customer Care Operations @
2011 -2022 Sr. Manager, Global Customer Advocacy @
2010 -2011 Client Account Manager @
2007 -2011 Licensed Real Estate Agent and Market and Sales Manager @
2000 -2007 CS Operations and Client Manager @ eTelecare Global Solutions
Bryan Blume Education
University of Phoenix
Bachelor's degree (Business, Management, Marketing, and Related Support Services)
2003-2004
Bryan Blume Skills
Customer-focused mindset Leadership experience Communication skills Problem-solving ability Team management Technical proficiency Data analysis Multichannel expertise Quality assurance Performance metrics Training and coaching Call center software Customer empathy Conflict resolution CRM systems Workforce scheduling Remote supervision Workflow optimization Industry regulations Reporting tools Continuous improvement Change management Remote team-building Budget management Customer feedback
Business Process Improvement
Residential Real Estate
Sales
Client Relations
Account Management
Quality Management
Customer Relationship Management (CRM)
Lean Six Sigma
Executive Management
Global Leadership
Product Management
Data Analysis
Global Management
Real Estate
Real Estate Transactions
Negotiation
Short Sales
Relocation
Operations Management
Call Center
Project Management
IVR
Customer Service
Customer Satisfaction
People-oriented
Call Centers
Program Management
Outsourcing
Customer Experience
Leadership
Team Building
Management
Cross-functional Team Leadership
Recruiting
CRM
Performance Management
Training
Forecasting
Process Improvement
Quality Assurance
Team Management
Six Sigma
Defect Tracking
Process Excellence
Team Motivation
Team Leadership
Sellers
Public Speaking
Strategic Planning
Microsoft Office
Cross Functional Team Leadership
Public Relations
Research
People Oriented
Customer Support
Express.js
Bryan Blume Summary
Bryan Blume, based in Kirkland, WA, US, is currently a Senior Director, Healthcare Customer Care Operations at Chewy. Bryan Blume brings experience from previous roles at Amazon, American Traffic Solutions, RE/MAX and eTelecare Global Solutions. Bryan Blume holds a 2003 - 2004 Bachelor's degree in Business, Management, Marketing, and Related Support Services @ University of Phoenix. With a robust skill set that includes Customer-focused mindset Leadership experience Communication skills Problem-solving ability Team management Technical proficiency Data analysis Multichannel expertise Quality assurance Performance metrics Training and coaching Call center software Customer empathy Conflict resolution CRM systems Workforce scheduling Remote supervision Workflow optimization Industry regulations Reporting tools Continuous improvement Change management Remote team-building Budget management Customer feedback, Business Process Improvement, Residential Real Estate, Sales, Client Relations and more. Bryan Blume has 3 emails and 1 mobile phone numbers on RocketReach.
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