Bruno Pedro Email
Information Technology Coordinator @ Rede D'Or São Luiz
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Bruno Pedro Location
- State of São Paulo, Brazil
Bruno Pedro Work
- Information Technology Coordinator @ (May 2025 - Present)
- Senior Information Technology Specialist @ (May 2023 - April 2025)
- Service Desk Manager @ (June 2021 - May 2023)
- Service Desk Coordinator @ (September 2018 - June 2021)
- System Analyst - Workforce Optimization and Recorder @ (April 2017 - May 2018)
- Specialist @ (January 2016 - March 2017)
- Technician Analyst Tier II @ (October 2013 - January 2016)
- OnSite Customer Support @ (March 2011 - July 2013)
- NOC Technician Analyst @ (June 2010 - March 2011)
- Service Desk Tier 1 Technician Analyst @ (October 2009 - June 2010)
- Foreign Trade Trainee @ (November 2007 - September 2009)
Bruno Pedro Education
- FIAP
Bachelor's degree (System Information)
2013-2016
Bruno Pedro Skills
- Agile Methodologies
- Avaya AES
- Avaya Aura
- Avaya Communication Manager
- Avaya Voice Portal
- CRM
- Communication
- English
- Help Desk Support
- IQ
- Incident Management
- Linux
- Mac OS X
- Management
- Mobile Devices
- NICE Call Recording
- NOC
- Network Administration
- OS X
- Operational Efficiency
- Project Management
- Resource Planning
- Service Levels
- Strategic Initiatives
- Supplier Management
- Technical Support
- Telecommunications
- Unified Communications
- Verint Workforce Optimization
- VoIP
- Windows Server
- Workforce Management
- Workforce Optimization (WFO)
- iLife
- iOS
- iTunes
Bruno Pedro Summary
- Bruno Pedro, based in State of São Paulo, Brazil, is currently a Information Technology Coordinator at Rede D'Or São Luiz. Bruno Pedro brings experience from previous roles at Rede D'Or São Luiz, Avaya and A5 Solutions. Bruno Pedro holds a 2013 - 2016 Bachelor's degree in System Information @ FIAP. With a robust skill set that includes Agile Methodologies, Avaya AES, Avaya Aura, Avaya Communication Manager, Avaya Voice Portal and more. Bruno Pedro has 1 emails on RocketReach.
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