Bruno Menezes Email & Phone Number
Analista de Sucesso do Cliente Jr @ Vicp Soluções
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Bruno Menezes Location
- Pernambuco, Brazil
Bruno Menezes Work
- 2026 -now Analista de Sucesso do Cliente Jr @
- 2025 -2026 Supervisor de Customer Experience | Prevenção à Fraude @
- 2024 -2025 Supervisor de Customer Experience | Fatura and Pagamento @
- 2023 -2023 CX Governance | Senior Analyst (Measurement and Research) @
- 2023 -2023 Team Lead @
- 2021 -2023 Coordenador de atendimento ao cliente (Remoto) @
- 2019 -2023 Cofundador @ Mirò
- 2018 -2020 Customer Excellence Supervisor @
- 2017 -2018 Customer Experience Analyst II (Xpert) @
- 2017 -2017 Customer Experience Analyst I (Xmart) @
- 2014 -2017 Specialist @
- 2013 -2014 Consultor de Merchandising @
- 2012 -2013 Consultor de Varejo @
- 2011 -2012 Promotor Live Demo HP @
- 2008 -2010 Consultor de Relacionamento @
- 2007 -2008 Atendente de Loja @
Bruno Menezes Education
- Senac Brasil
Bachelor of Technology - BTech (Administração e Negócios)
2020-2022 - FM2S Educação e Consultoria
MBA em Lean Seis Sigma e Excelência Operacional
2025
Bruno Menezes Skills
- CX
- Soft Skills
- Team Management
- Interpersonal Relationships
- Client Relations
- Focus Groups
- Customer Support
- Relationship Building
- Project Management
- Customer Experience
- Research Skills
- Planejamento estratégico
- Gestão operacional
- Merchandising
- Training
- iOS
- OS X
- SAP
- Vendas
- Marketing
- Microsoft Word
- Microsoft PowerPoint
- Varejo
- Liderança de equipe
- Sistemas operacionais
- Atendimento ao Cliente
- Gestão de projetos
- Desenvolvimento de pessoas
- Trabalho em equipe
- Comunicação
- Microsoft Excel
- Experiência do cliente
- Liderança
- Centrais de atendimento
- Capacidade analítica
- Satisfação do cliente
- Análise de dados
- Desenvolvimento de equipes
- Recrutamento
- Customer Service
- Negociação
- Team leadership
- Treinamento
- Investigação de fraude
- Fraudes de cartão de crédito
- Métricas
- Métricas de dashboard
- Dinâmica de grupo
- ecommerce
- Serviço de atendimento ao cliente (SAC)
Bruno Menezes Summary
- Bruno Menezes, based in Pernambuco, Brazil, is currently a Analista de Sucesso do Cliente Jr at SIEG Soluções Fiscais Estratégicas. Bruno Menezes brings experience from previous roles at will bank, Blip and Take Blip. Bruno Menezes holds a 2020 - 2022 Bachelor of Technology - BTech in Administração e Negócios @ Senac Brasil. With a robust skill set that includes CX, Soft Skills, Team Management, Interpersonal Relationships, Client Relations and more. Bruno Menezes has 2 emails and 6 mobile phone numbers on RocketReach.
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