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Bruno Menezes Location
Pernambuco, Brazil
Bruno Menezes Work
Analista de Sucesso do Cliente Jr @ (August 2026 - Present)
Coordenador de atendimento ao cliente (Remoto) @ (January 2021 - January 2023)
Cofundador @ Mirò (June 2019 - January 2023)
Specialist @ (September 2014 - April 2017)
Supervisor de Customer Experience | Prevenção à Fraude @ (July 2025 - April 2026)
Supervisor de Customer Experience | Fatura and Pagamento @ (January 2024 - June 2025)
CX Governance | Senior Analyst (Measurement and Research) @ (May 2023 - November 2023)
Team Lead @ (January 2023 - May 2023)
Customer Excellence Supervisor @ (October 2018 - December 2020)
Customer Experience Analyst II (Xpert) @ (December 2017 - September 2018)
Customer Experience Analyst I (Xmart) @ (May 2017 - November 2017)
Consultor de Merchandising @ (May 2013 - March 2014)
Consultor de Varejo @ (March 2012 - May 2013)
Promotor Live Demo HP @ (January 2011 - February 2012)
Consultor de Relacionamento @ (November 2008 - February 2010)
Atendente de Loja @ (December 2007 - October 2008)
Bruno Menezes Education
Senac Brasil
Bachelor of Technology - BTech (Administração e Negócios)
2020-2022
2025
Bruno Menezes Skills
CX
Soft Skills
Team Management
Interpersonal Relationships
Client Relations
Focus Groups
Customer Support
Relationship Building
Project Management
Customer Experience
Research Skills
Planejamento estratégico
Gestão operacional
Merchandising
Training
iOS
OS X
SAP
Vendas
Marketing
Microsoft Word
Microsoft PowerPoint
Varejo
Liderança de equipe
Sistemas operacionais
Atendimento ao Cliente
Gestão de projetos
Desenvolvimento de pessoas
Trabalho em equipe
Comunicação
Microsoft Excel
Experiência do cliente
Liderança
Centrais de atendimento
Capacidade analítica
Satisfação do cliente
Análise de dados
Desenvolvimento de equipes
Recrutamento
Customer Service
Negociação
Team leadership
Treinamento
Investigação de fraude
Fraudes de cartão de crédito
Métricas
Métricas de dashboard
Dinâmica de grupo
ecommerce
Serviço de atendimento ao cliente (SAC)
Bruno Menezes Summary
Bruno Menezes, based in Pernambuco, Brazil, is currently a Analista de Sucesso do Cliente Jr at SIEG Soluções Fiscais Estratégicas. Bruno Menezes brings experience from previous roles at Stilingue, Mirò, Apple and will bank. Bruno Menezes holds a 2020 - 2022 Bachelor of Technology - BTech in Administração e Negócios @ Senac Brasil. With a robust skill set that includes CX, Soft Skills, Team Management, Interpersonal Relationships, Client Relations and more. Bruno Menezes has 2 emails and 6 mobile phone numbers on RocketReach.
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