Bruno Corens Email
Finance and Operations Manager @ Experience Antwerp
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Bruno Corens Location
- Antwerp, BE
Bruno Corens Work
- Finance and Operations Manager @ (August 2020 - Present)
- Operations Manager @ (January 2020 - March 2020)
- Customer Care Manager Business to Business @ (July 2017 - December 2019)
- Contact Center Manager - Head of Service - Contact Center Merchant Services and Terminals @ (January 2016 - July 2017)
- Service Delivery Manager and Key International Accounts and Luxembourg @ (May 2014 - December 2015)
- Customer Service Manager - Mobile and Fixed Telecommunication Services @ (September 2004 - June 2013)
- Project Manager @ (April 2003 - September 2004)
- Call Center Supervisor @ (December 1999 - April 2003)
- Call Center Supervisor @ (January 1999 - January 2001)
- Customer Operations Manager @ (July 1996 - October 1999)
Bruno Corens Education
- Lessius Hogeschool Antwerpen 1995-1997
- Karel De Grote - Hogeschool 1994-1997
- Thomas More Hogeschool
Bachelors
Bruno Corens Skills
- Analytical Acumen
- Analytical Skills
- Analytique
- Brand Awareness
- Budget Management
- Budgeting
- Business Planning
- Business Process Improvement
- Business Requirements
- CRM
- Call Center
- Call Center Administration
- Call Centers
- Call Routing
- Client Relations
- Coaching
- Communication
- Contact Centers
- Contract Management
- Contract Negotiation
- Corporate Communications
- Customer Analysis
- Customer Engagement
- Customer Experience
- Customer Experience Management
- Customer Journeys
- Customer Loyalty Management
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Success
- Customer Support
- Data Analysis
- Deadline Oriented
- Decision-Making
- Digital Marketing
- Driving Results
- English
- Financial Reporting
- Forecasting
- Front Office Operations
- General Management
- IVR
- Initiative
- Interim Management
- Interim Management Services
- Job Evaluation
- KPI Dashboards
- Key Accounts
- Key Performance Indicators
- Knowledge Management
- Leadership
- Management
- Microsoft Excel
- Mobile
- Mobile Devices
- Multitasking
- Negotiation
- Office Administration
- Onboarding
- Operational Excellence
- Operational Strategy
- Operations
- Operations Management
- Order to Cash
- Organization Skills
- Outsourcing
- People Development
- People Management
- Performance Management
- Problem Solving
- Profit & Loss
- Quality Assurance
- Quality Management
- Relationship Building
- Reporting & Analysis
- Resource Allocation
- Revenue Management
- SLA
- Service Center
- Service Delivery
- Service Focused
- Service Management
- Service-Level Agreements (SLA)
- Small Team Management
- Stakeholder Management
- Startups
- Strategic Leadership
- Strategic Thinking
- System Implementations
- Team Leadership
- Team Management
- Telco
- Telecommunications
- Vendor Management
- Conversational Marketing
- Business Development
- Social Media Marketing
- Inbound Marketing
Bruno Corens Summary
- Bruno Corens, based in Antwerp, BE, is currently a Finance and Operations Manager at Experience Antwerp. Bruno Corens brings experience from previous roles at Het reishuis.be, Orange and Worldline Global. Bruno Corens holds a 1995 - 1997 Lessius Hogeschool Antwerpen. With a robust skill set that includes Analytical Acumen, Analytical Skills, Analytique, Brand Awareness, Budget Management and more. Bruno Corens has 2 emails on RocketReach.
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