Bruno Braz Email
Sr. WFM Program Manager @ Uber
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Bruno Braz Location
- State of São Paulo, Brazil
Bruno Braz Work
- Sr. WFM Program Manager @ (November 2022 - Present)
- Workforce Manager II @ (December 2020 - November 2022)
- WFM Manager, COE @ (January 2020 - May 2020)
- South America WFM and Project Lead @ (October 2018 - January 2020)
- WFM Manager I @ (May 2018 - October 2018)
- WFM Coordinator @ (June 2016 - April 2018)
- Sr. WFM Analyst @ (May 2015 - June 2016)
- PL. WFM Analyst @ (February 2014 - April 2015)
- WFM Analyst @ (July 2013 - January 2014)
- WFM Analyst @ (January 2012 - July 2013)
- WFM Analyst @ (January 2008 - December 2011)
Bruno Braz Education
- Fundação Getulio Vargas
Pós - Graduação (Gestão com Ênfase em Liderança e Inovação)
2020-2021 - Universidade Cidade de São Paulo
Tecnólogo em Logística (Human Resources Management/Personnel Administration, General)
2014-2016 - Universidade Cidade de São Paulo 2007-2010
Bruno Braz Skills
- Centrais de atendimento
- Microsoft Office
- Inteligência empresarial
- Microsoft Excel
- Estratégia empresarial
- Negociação
- Gestão de equipes
- Planejamento estratégico
- Business Intelligence
- Call Centers
- Gestão
- Telecomunicações
- Spanish-English
- IEX Total View
- Avaya IP Telephony
- ERP (Planejamento de recursos empresariais)
- Liderança de equipe
- Team Leadership
- Strategic Planning
- Business Strategy
- Telecommunications
- Terceirização de serviços
- Microsoft PowerPoint
- Atendimento ao Cliente
- Outsourcing
- Planejamento empresarial
- Centros de contato
- Gestão de relação de clientes
- Spanish English
- Contact Centers
- Erp Planejamento De Recursos Empresariais
- ERP
Bruno Braz Summary
- Bruno Braz, based in State of São Paulo, Brazil, is currently a Sr. WFM Program Manager at Uber. Bruno Braz brings experience from previous roles at Concentrix, Uber and General Motors Mercosur. Bruno Braz holds a 2020 - 2021 Pós - Graduação in Gestão com Ênfase em Liderança e Inovação @ Fundação Getulio Vargas. With a robust skill set that includes Centrais de atendimento, Microsoft Office, Inteligência empresarial, Microsoft Excel, Estratégia empresarial and more. Bruno Braz has 3 emails on RocketReach.
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