Especialização (Disney's Approach to Quality Service)
2018
Hivelab
Design de serviços (Service design)
2015 - 2015
UCLA Extension
General Business Studies (Business Administration and Management, General)
2012 - 2013
ESAMC
Bachelor of Business Administration (B.B.A.) (Business Administration and Management, General)
2009 - 2015
Bruna Castro's Skills
Business Strategy
Customer Experience
Customer Satisfaction
Problem Solving
Leadership
Human Resources
Strategic Planning
Event Planning
Management
Event Management
Bruna Castro's Summary
Bruna Castro, based in São Paulo, SP, BR, is currently a Diretora de Diversidade and Inclusão e Employee Experience at Zup Innovation, bringing experience from previous roles at Zup Innovation and Revelo. Bruna Castro holds a Especialização in Disney's Approach to Quality Service @ Disney Institute. With a robust skill set that includes Business Strategy, Customer Experience, Customer Satisfaction, Problem Solving, Leadership and more, Bruna Castro contributes valuable insights to the industry. Bruna Castro has 2 emails and 5 mobile phone numbers on RocketReach.