Bruce Newton Email & Phone Number
VP, Member Experience and Operations @ Hanscom Federal Credit Union
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Bruce Newton Location
- Bellingham, MA, US
Bruce Newton Work
- VP, Member Experience and Operations @ (May 2022 - Present)
- VP of Call Center @ (November 2016 - April 2020)
- Technical Support Manager @ (August 2015 - November 2016)
- Customer Service Manager @ (January 2013 - July 2015)
- Customer Service Manager @ Eversave (April 2011 - August 2012)
- Education Registration Supervisor @ (April 2007 - September 2009)
- Customer Service Manager @ (March 1994 - August 2003)
Bruce Newton Skills
- Budget Management
- Operations Management
- Voice of the Customer
- Customer Onboarding
- Retention Strategies
- Team Management
- Relationship Development
- Skilled Multi-tasker
- Customer Success
- Operational Improvement
- Business Process Improvement
- Budgeting
- Organization Skills
- Service-Level Agreements (SLA)
- Time Management
- Customer Support
- Analytical Skills
- Oral Communication
- Team Leadership
- Microsoft PowerPoint
- Microsoft Office
- Customer Service Management
- Strategic Vision
- Order Management
- Key Performance Indicators
- Lean Culture
- Customer Experience
- Windows
- Problem Solving
- Mathematics
- Microsoft Outlook
- Microsoft Excel
- English
- Customer Service
- Account Management
- Team Building
- Coaching
- Cross-functional Team Leadership
- Leadership
- New Business Development
- Management
- Salesforce.com
- Training
- Sales Operations
- Sales Process
- Strategy
- Direct Sales
- Process Improvement
- Customer Satisfaction
Bruce Newton Summary
- Bruce Newton, based in Bellingham, MA, US, is currently a VP, Member Experience and Operations at Hanscom Federal Credit Union. Bruce Newton brings experience from previous roles at Merrimack Valley Credit Union, Kidde Fenwall, Pferd Inc and Eversave. With a robust skill set that includes Budget Management, Operations Management, Voice of the Customer, Customer Onboarding, Retention Strategies and more. Bruce Newton has 2 emails and 1 mobile phone numbers on RocketReach.
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