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Bruce Johnson Location
Calgary, AB, CA
Bruce Johnson Work
2025 -now Vice President, Enterprise Technology @
2023 -2025 Director Enterprise Services @
2023 -2023 VP (Interim), Enterprise Solutions and Strategic Delivery @
2021 -2023 Director, Service Management and Enterprise Solutions @
2018 -2021 Director, Enterprise Systems and Experience @
2016 -2018 Manager of Information Technology @
2016 -2016 Strategy, Delivery and Operations Consultant @
2014 -2015 Director, IT Infrastructure and Operations @
2013 -2014 Manager - IT Operations @
2010 -2013 Manager, Business Technology Development @
2009 -2010 Manager - Business Process Management @
2006 -2009 Manager - Learning and Organizational Development @
2005 -2006 Training Specialist – National Client Support Center @
2004 -2005 Business Architect @
2004 -2004 Team Lead – Customer Care Support @
2003 -2004 Consultant @
Bruce Johnson Education
FranklinCovey Canada 2008-2014
ITIL 2012-2012
McMaster University 2010-2010
eZSigma 2006-2006
University of Calgary 1999-2003
Bruce Johnson Skills
Team Leadership
Business Process Improvement
Strategic Planning
Customer Relations
Facilitation
Communication
Workshop Facilitation
Business Analysis
Quality Assurance
Change Management
ITIL Certified
Six Sigma
Vendor Management
Project Planning
Customer Service
Business Intelligence
Leadership
IT Strategy
Process Improvement
Project Management
Training
Software Documentation
Requirements Gathering
Performance Management
Analysis
Business Process
Visio
Software Development
Integration
Management
Organizational Development
Cross-functional Team Leadership
SAP
Business Process Design
Telecommunications
Program Management
Cloud Computing
Service Delivery
Security
PMO
Testing
Requirements Analysis
ITIL
Project Delivery
Information Technology
Consulting
Project Portfolio Management
IT Management
IT Operations
Microsoft Excel
Troubleshooting
Cross Functional Team Leadership
Microsoft Word
Sales
Bruce Johnson Summary
Bruce Johnson, based in Calgary, AB, CA, is currently a Vice President, Enterprise Technology at WestJet. Bruce Johnson brings experience from previous roles at WestJet and Shaw Communications. Bruce Johnson holds a 2008 - 2014 FranklinCovey Canada. With a robust skill set that includes Team Leadership, Business Process Improvement, Strategic Planning, Customer Relations, Facilitation and more. Bruce Johnson has 3 emails on RocketReach.
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