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Bruce Brand Location
California, United States
Bruce Brand Work
Global TAC and Field Service Engineer @ (June 2020 - Present)
KCS(Knowledge Centered Support) Advocate and Coach @ (January 2017 - December 2019)
Managed Services Senior Support Analyst @ (January 2012 - December 2019)
Senior Tech Support @ (January 2004 - January 2012)
Technical Support Specialist @ (May 2000 - May 2004)
Telecommunications Manager @ (January 1998 - January 2000)
Technical Support Specialist @ (January 1996 - January 1998)
Bruce Brand Education
UCLA
Master of Science - MS (Cell/Cellular and Molecular Biology)
California Polytechnic State University-San Luis Obispo
Bachelor of Science - BS (Biochemistry)
Bruce Brand Skills
ACD
Avaya
CTI
Call Centers
Cisco Technologies
Cloud Computing
Contact Centers
Data Center
Disaster Recovery
Enterprise Software
IP
IVR
Integration
Linux
Microsoft SQL Server
Pre-sales
Professional Services
SIP
SQL
SaaS
Servers
Service Delivery
Switches
System Deployment
TCP/IP
Team Leadership
Technical Support
Telecommunications
Telephony
Troubleshooting
Unified Communications
Unix
VMware
Vendor Management
Visio
VoIP
WAN
Workforce Management
Bruce Brand Summary
Bruce Brand, based in California, United States, is currently a Global TAC and Field Service Engineer at SS8 Networks. Bruce Brand brings experience from previous roles at Aspect Software. Bruce Brand holds a Master of Science - MS in Cell/Cellular and Molecular Biology @ UCLA. With a robust skill set that includes ACD, Avaya, CTI, Call Centers, Cisco Technologies and more. Bruce Brand has 2 emails and 2 mobile phone numbers on RocketReach.
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