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Brooks Webb Location
Garner, NC, US
Brooks Webb Work
2022 -now Senior Manager of Technical Support @
2020 -2022 Senior Manager, Technical Support ITSM @
2019 -2020 Director of Customer Support @
2015 -2019 Sr. Manager of Technical Support @
2011 -2015 Manager of Premier Support @
2010 -2011 Technical Support Representative @
2008 -2010 Project Manager @ 123Triad Web Design
2007 -2008 Manager @ North American Video
Brooks Webb Education
North Carolina State University
Arts Applications (Music)
2001-2005
Brooks Webb Skills
Project Management
Customer Satisfaction
Customer Service Management
Technical Support
Management
Customer Service
Customer Experience
Customer Support
Call Center
Call Center Development
Salesforce.com
Call Centers
Leadership
Troubleshooting
HTML
Social Media Marketing
Cross-functional Team Leadership
Business Analysis
Quality Assurance
Email Marketing
CRM
Team Leadership
E-commerce
Customer Retention
Enterprise Software
Training
Team Management
Lead Generation
Vendor Management
Account Management
Cloud Computing
Networking
SaaS
Software Documentation
E Commerce
Cross Functional Team Leadership
Brooks Webb Summary
Brooks Webb, based in Garner, NC, US, is currently a Senior Manager of Technical Support at Cube. Brooks Webb brings experience from previous roles at SolarWinds and iContact. Brooks Webb holds a 2001 - 2005 Arts Applications in Music @ North Carolina State University. With a robust skill set that includes Project Management, Customer Satisfaction, Customer Service Management, Technical Support, Management and more. Brooks Webb has 1 emails and 1 mobile phone numbers on RocketReach.
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