Technical Training Development Sr. Advisor @ (April 2012 - June 2015)
Enterprise Technical Support Advisor @ (April 2011 - April 2012)
Complex Systems Technical Support Senior Analyst @ (December 2009 - April 2011)
Complex Systems Technical Support Analyst @ (September 2008 - December 2009)
Technical Support Specialist @ (September 2006 - September 2008)
Production Specialist @ (July 1998 - September 2006)
Brooks Roberts Education
Austin Community College
Associate of Arts - AA (Japanese Language)
Brooks Roberts Skills
Storage Area Network San
Windows Server
Call Center
Data Center
Computer Hardware
Active Directory
ITIL
Windows
DNS
Microsoft Products
Operating Systems
Storage Area Networks
Networking
Microsoft Exchange
Microsoft Technologies
Troubleshooting
Cluster
System Administration
Dell PowerEdge Servers
Virtualization
vSphere
Microsoft Office
Training
Disaster Recovery
Systems Management
Storage
Windows 7
Technical Support
Enterprise Software
SQL
VMware ESX
Servers
VMware
Hardware
MySQL
Storage Area Network
Brooks Roberts Summary
Brooks Roberts, based in Austin, TX, US, is currently a Sr. Instructional Designer at Apple. Brooks Roberts brings experience from previous roles at Dell. Brooks Roberts holds a Associate of Arts - AA in Japanese Language @ Austin Community College. With a robust skill set that includes Storage Area Network San, Windows Server, Call Center, Data Center, Computer Hardware and more. Brooks Roberts has 2 emails and 4 mobile phone numbers on RocketReach.
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