Brock Edwards Email & Phone Number
Head of Customer Success @ Euka Future Learning
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Brock Edwards Location
- Australia
Brock Edwards Work
- Head of Customer Success @ (April 2023 - Present)
- Team Leader, Customer Success Manager and Account Executive @ (March 2022 - December 2022)
- Senior CSO @ (October 2021 - March 2022)
- CSO @ (January 2021 - September 2021)
- Team Manager and Officer @ (September 2017 - January 2021)
- Web Sales Manager and Product Specialist @ (October 2016 - October 2017)
- Sales Consultant and Enquiry Manager @ (June 2013 - October 2016)
- Personal Assistant to Director @ (December 2012 - June 2013)
- Sales Specialist @ (December 2011 - December 2012)
Brock Edwards Education
- James Cook University
Bachelor of Arts - BA (French Language and Literature)
2019-2020 - SAE University College Aus
Ba (Audio Engineering & Digital Music Production)
2012-2014 - Marist College Ashgrove 2006-2011
Brock Edwards Skills
- Account Management
- Analytical Skills
- Artificial Intelligence (AI)
- Blockchain
- Business Development
- Client Relations
- Contact Centers
- Cryptocurrency
- Customer Acquisition
- Customer Escalation Management
- Customer Experience
- Customer Experience Design
- Customer Experience Management
- Customer Journey Mapping
- Customer Journeys
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Training
- Customer Success
- Customer Support
- Developer Relations
- FinTech
- Google Gemini
- Journey Mapping
- Leadership
- Management
- Marketing
- Problem Solving
- Product Development
- Sales
- Sales Management
- Service-Level Agreements (SLA)
- Social Media Marketing
- Software as a Service (SaaS)
- Strategic Partnerships
- Team Leadership
- User Personas
- VIP Services
- Web Sales
Brock Edwards Summary
- Brock Edwards, based in Australia, is currently a Head of Customer Success at Euka Future Learning. Brock Edwards brings experience from previous roles at Swyftx and Lone Pine Koala Sanctuary. Brock Edwards holds a 2019 - 2020 Bachelor of Arts - BA in French Language and Literature @ James Cook University. With a robust skill set that includes Account Management, Analytical Skills, Artificial Intelligence (AI), Blockchain, Business Development and more. Brock Edwards has 2 emails and 2 mobile phone numbers on RocketReach.
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