Broc Bebout Email & Phone Number

Director of Client Experience @ Charter Impact

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Broc Bebout Location

Spearfish, SD, US

Broc Bebout Work

Director of Client Experience @ (October 2024 - Present)
Customer Success Consultant @ Arrow Group Advisors LLC (August 2024 - Present)
Director of Customer Success @ (April 2022 - August 2024)
Director of Customer Success @ (March 2021 - January 2022)
Director of Customer Success @ (April 2018 - November 2020)
Sr Manager of Strategic Customer Initiatives @ (January 2016 - April 2018)
Senior Manager of Customer Success @ (April 2012 - January 2016)
Team Manager of Customer Success @ (December 2010 - April 2012)
Customer Success Manager @ (July 2010 - December 2010)
Senior 2 Auditor @ (January 2007 - July 2010)
Audit Intern @ (January 2005 - March 2005)

Broc Bebout Education

Midwest Permaculture
Permaculture Design Certification
2021-2021
Iowa State University - Ivy College of Business
Bachelor of Science (Accounting and Finance)
2001-2006

Broc Bebout Skills

Accounting
US GAAP
Financial Statements
Customer Success
Audit
Customer Relationship Management (CRM)
GAAP
SEC filings
Insurance
SEC reporting
Financial Reporting
Account Management
Analysis
XBRL
Internal Controls
Mutual Funds
Auditing
Hiring
Customer Retention
Sarbanes-Oxley Act
Account Planning
Analytical Skills
Build Strong Relationships
Building World Class Teams
Business Consulting
Business Strategy
CPA
Calm Leader Under Stressful Situations
Case Studies
Clear Vision
Client-focused
Coaching
Coaching & Mentoring
Communication
Compliance
Conflict Resolution
Constructive Feedback
Consultative Selling
Customer Experience
Customer Interaction
Customer Journey Mapping
Customer Journeys
Customer Lifecycle Management
Customer Satisfaction
Customer Service
Data Storytelling
Data-driven Decision Making
Director level
Dispute Resolution
Enterprise Account Management
Escalation Process
Escalations Management
Executive Management
Gainsight
Growth Initiatives
HubSpot
IT Escalation
Intercom
Jira
Key Metrics
Key Performance Indicators
Leadership
Leadership Development
Management
Managing Managers
Microsoft Excel
Microsoft Office
Mobile Technology
Negotiation
Presentations
Process Creation
Process Improvement
Product Adoption
Product Knowledge
Product Requirements
Product Service
Program Management
Project Documentation
Project Implementation
Project Management
Project Performance
Public Speaking
Regulatory Standards
Renewals
Resource Allocation
Retention Strategies
Salesforce.com
Service Standards
Software as a Service (SaaS)
Strategic Initiatives
Strategic Planning
Strategic Roadmaps
Strategic Services
Strategy
Strategy Implementation
Streamlining
Team Alignment
Team Building
Team Leadership
Team Performance
Training
Trello
U.S. SEC Filings
monday.com

Broc Bebout Summary

Broc Bebout, based in Spearfish, SD, US, is currently a Director of Client Experience at Charter Impact. Broc Bebout brings experience from previous roles at Arrow Group Advisors LLC, BarnTools, Vic.ai and Vertex Software. Broc Bebout holds a 2021 - 2021 Permaculture Design Certification @ Midwest Permaculture. With a robust skill set that includes Accounting, US GAAP, Financial Statements, Customer Success, Audit and more. Broc Bebout has 2 emails and 4 mobile phone numbers on RocketReach.