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Brittney Kane Location
Melbourne, VIC, AU
Brittney Kane Work
Head of Governance, Risk and Compliance @ (August 2026 - Present)
Head of Quality and Compliance @ (July 2025 - August 2026)
Customer Success and Quality Assurance Manager @ (June 2024 - July 2025)
Customer Services Lead @ (July 2023 - March 2024)
Deputy Manager - National Contact Centre @ (February 2023 - July 2023)
Customer Care Manager @ (November 2019 - February 2023)
Team Leader - Customer Experience @ (December 2017 - November 2019)
Senior Customer Care Administrator @ (June 2017 - December 2017)
Team Leader @ (March 2015 - May 2017)
Senior Customer Service Representative @ (January 2014 - March 2015)
Payment Resolutions Consultant @ (April 2013 - December 2013)
Sales Representative @ (October 2012 - April 2013)
Unsecured Debt Solutions Associate @ (May 2012 - October 2012)
Brittney Kane Education
Australian Institute of Business
Master of Business Administration - MBA (Business Administration and Management, General)
2023-2025
Bowen State High School 2002-2006
Brittney Kane Skills
Account Management
Analytical Skills
Business Process Improvement
Business Relationship Management
Call Center Administration
Call Centers
Change Management
Coaching
Coaching and development
Collaborative Problem Solving
Communication
Complaint Management
Complaints resolution
Conflict Resolution
Contact Center Management
Continuous Improvement
Creative Problem Solving
Customer Contact
Customer Experience
Customer Interaction
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Customer-focused Service
Employee Training
Global Leadership
Interpersonal Communication
Interpersonal Skills
Leadership
Management
Mentoring
Microsoft Excel
Microsoft Office
Microsoft Word
Organization Skills
People Development
People Management
Performance Management
Problem Solving
Process Improvement
Project Management
Recruiting
Relationship Building
Rostering and scheduling
Service-Level Agreements (SLA)
Stakeholder Management
Supervisory Skills
Team Building
Team Leadership
Team Management
Teamwork
Time Management
Training
Training & Development
Training Delivery
Written Communication
Brittney Kane Summary
Brittney Kane, based in Melbourne, VIC, AU, is currently a Head of Governance, Risk and Compliance at Adflex Marketing Pty Ltd. Brittney Kane brings experience from previous roles at Adflex Marketing Pty Ltd, Industry Capability Network - Victoria and MSI Australia. Brittney Kane holds a 2023 - 2025 Master of Business Administration - MBA in Business Administration and Management, General @ Australian Institute of Business. With a robust skill set that includes Account Management, Analytical Skills, Business Process Improvement, Business Relationship Management, Call Center Administration and more. Brittney Kane has 1 mobile phone numbers on RocketReach.
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