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Brittany Williams Location
Barcelona, CT, ES
Brittany Williams Work
Senior Technical Support Specialist @ (April 2026 - Present)
Technical Support Specialist @ (October 2024 - April 2026)
Customer Support Advisor @ (March 2023 - October 2024)
Member @ (February 2025 - Present)
Member Success Specialist (Temporary) @ (January 2023 - March 2023)
Operations Support Lead @ (June 2021 - November 2022)
Senior Escalation Support Specialist @ (March 2020 - June 2021)
Product Specialist Lead @ (November 2019 - March 2020)
Technical Support Team Lead @ (December 2018 - November 2019)
Customer Success Specialist @ (December 2017 - December 2018)
Promotional Brand Ambassador, Team Lead @ Freelance Remote Contractor (March 2015 - March 2019)
Operations Manager and Graphic Designer, e-Commerce @ Oolala Bra & Holly O Boutique (February 2017 - October 2017)
Event Coordinator, Non-Profit Charity Events @ Amp the Cause (February 2016 - July 2016)
Administrative Assistant, 16th Street Mall Small Business and Special Events Programs @ (May 2015 - November 2015)
Social Sports Host: Kickball, Bocce Ball, Skee Ball @ Play Mile High (April 2015 - November 2015)
Researcher, Prosody and Transcription Teams @ (February 2013 - December 2014)
Brittany Williams Education
Florida State University
Bachelor’s Degree (Communication Sciences and Disorders, General)
2010-2014
Brittany Williams Skills
Content Delivery
Content Creation
Zoom
Slack
Problem Solving
Help Desk Support
Customer Satisfaction (CSAT)
Service-Level Agreements (SLA)
Communication
Customer Experience
Social Media Marketing
Customer Satisfaction
Customer Interaction
Troubleshooting
Customer Service
Event Management
User Experience Design (UED)
Technical Support
E-Learning
Customer Engagement
Event Planning
Photoshop
Microsoft Office
Teamwork
Microsoft Word
Volunteering
PowerPoint
Social Media
Microsoft Excel
JIRA
SALT
WordPress
Community Outreach
Product Management
Drawing
Praat
Acting
Asana
Brittany Williams Summary
Brittany Williams, based in Barcelona, CT, ES, is currently a Senior Technical Support Specialist at Whereby. Brittany Williams brings experience from previous roles at Whereby, CG Network and Going. Brittany Williams holds a 2010 - 2014 Bachelor’s Degree in Communication Sciences and Disorders, General @ Florida State University. With a robust skill set that includes Content Delivery, Content Creation, Zoom, Slack, Problem Solving and more. Brittany Williams has 2 emails and 1 mobile phone numbers on RocketReach.
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