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Brittany B. Location
New York, NY, US
Brittany B. Work
Director of Customer Experience @ (March 2023 - Present)
Customer Experience and Success Manager @ (March 2021 - Present)
Customer Experience @ (August 2019 - March 2021)
Customer Support Specialist @ (December 2017 - August 2019)
Director of Customer Experience @ (May 2022 - May 2023)
Customer Experience Manager @ (October 2021 - May 2022)
Customer Experience Specialist @ (July 2019 - October 2021)
Recruitment Coordinator @ (February 2020 - August 2020)
Customer Experience Associate @ (March 2018 - August 2019)
Brand Ambassador - Lead @ (October 2017 - March 2018)
Account Manager @ (January 2017 - July 2017)
Senior Stylist @ (May 2016 - May 2017)
Stylist @ (May 2015 - May 2016)
Teaching Artist @ Manhattan School of Music Opera Outreach (January 2016 - May 2016)
Teaching Artist @ Manhattan School of Music Discover Opera (January 2015 - May 2015)
Brittany B. Education
Manhattan School of Music
Master of Music (Voice and Opera)
2014-2016
The University of Texas at Austin
Bachelor of Music (Vocal Performance)
2009-2014
Brittany B. Skills
Budgeting
Strategic Communications
Customer Analysis
Customer Journeys
Interpersonal Skills
Shopify
Gorgias
Customer Service Management
Time Management
Leadership
SOP Development
Communication
Customer Loyalty
Written Communication
Customer Service Operations
Community Management
Training
Sales
Management
Project Management
Customer Retention
Process Improvement
Analytical Skills
Shopify Plus
People Management
Onboarding
Corrective Action Planning
Social Media
Event Planning
Zendesk
Trello
Customer Relations
Social Media Communications
Customer Satisfaction
Asana
Google Workplace
Social Media Marketing
Market Research
Microsoft Office
Performing Arts
PowerPoint
Customer Service
Public Speaking
Organization Skills
Organizational Leadership
Community Outreach
Interpersonal Communication
Brittany B. Summary
Brittany B., based in New York, NY, US, is currently a Director of Customer Experience at Little Words Project. Brittany B. brings experience from previous roles at Zinc and Megababe. Brittany B. holds a 2014 - 2016 Master of Music in Voice and Opera @ Manhattan School of Music. With a robust skill set that includes Budgeting, Strategic Communications, Customer Analysis, Customer Journeys, Interpersonal Skills and more. Brittany B. has 4 emails on RocketReach.
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