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Brittany B. Location
New York, NY, US
Brittany B. Work
2023 -now Director of Customer Experience @
2021 -now Customer Experience and Success Manager @
2019 -2021 Customer Experience @
2017 -2019 Customer Support Specialist @
2022 -2023 Director of Customer Experience @
2021 -2022 Customer Experience Manager @
2019 -2021 Customer Experience Specialist @
2020 -2020 Recruitment Coordinator @
2018 -2019 Customer Experience Associate @
2017 -2018 Brand Ambassador - Lead @
2017 -2017 Account Manager @
2016 -2017 Senior Stylist @
2015 -2016 Stylist @
2016 -2016 Teaching Artist @ Manhattan School of Music Opera Outreach
2015 -2015 Teaching Artist @ Manhattan School of Music Discover Opera
Brittany B. Education
Manhattan School of Music
Master of Music (Voice and Opera)
2014-2016
The University of Texas at Austin
Bachelor of Music (Vocal Performance)
2009-2014
Brittany B. Skills
Budgeting
Strategic Communications
Customer Analysis
Customer Journeys
Interpersonal Skills
Shopify
Gorgias
Customer Service Management
Time Management
Leadership
SOP Development
Communication
Customer Loyalty
Written Communication
Customer Service Operations
Community Management
Training
Sales
Management
Project Management
Customer Retention
Process Improvement
Analytical Skills
Shopify Plus
People Management
Onboarding
Corrective Action Planning
Social Media
Event Planning
Zendesk
Trello
Customer Relations
Social Media Communications
Customer Satisfaction
Asana
Google Workplace
Social Media Marketing
Market Research
Microsoft Office
Performing Arts
PowerPoint
Customer Service
Public Speaking
Organization Skills
Organizational Leadership
Community Outreach
Interpersonal Communication
Brittany B. Summary
Brittany B., based in New York, NY, US, is currently a Director of Customer Experience at Little Words Project. Brittany B. brings experience from previous roles at Zinc and Megababe. Brittany B. holds a 2014 - 2016 Master of Music in Voice and Opera @ Manhattan School of Music. With a robust skill set that includes Budgeting, Strategic Communications, Customer Analysis, Customer Journeys, Interpersonal Skills and more. Brittany B. has 4 emails on RocketReach.
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