Business Development Manager @ (July 2015 - November 2019)
PD and Soft Skill Trainer and Training Cordinator @ NGI ( Naraina Group of Institutions) (November 2011 - June 2015)
Team leader ( Training and Operations) @ Aegis BPO Ltd (August 2009 - September 2011)
Team Leader @ Spice BPO (May 2008 - July 2009)
Sr. Executive @ Dish TV (January 2007 - May 2008)
Executive @ Mphasis BPO (January 2005 - January 2007)
Brijesh Kumar Education
Dr. C. V. Raman University, Kota Bilaspur
Bachelor of Business Administration - BBA (Economics)
2011-2014
Brijesh Kumar Skills
BPO
Service Delivery
SLA
People Management
Operations Management
Customer Relations
Customer Service
Telecommunications
Vendor Management
Call Center
Microsoft Office
English
Customer Satisfaction
MIS
Training
Interviews
Recruiting
Management
Leadership
Call Centers
CRM
Team Leadership
Soft Skills
Business Process Improvement
Human Resources
Team Building
Personality Development
Team Management
Business Development
Training Delivery
Performance Management
Employee Engagement
Time Management
Employee Relations
Pdp
HR
Collections
Cash
Business Process
Brijesh Kumar Summary
Brijesh Kumar, based in Bengaluru, KA, IN, is currently a Chief Executive Officer at Li-Mat Soft Solutions Pvt Ltd. Brijesh Kumar brings experience from previous roles at Aspirevision Tech Education Private Limited, NGI ( Naraina Group of Institutions), Aegis BPO Ltd and Spice BPO. Brijesh Kumar holds a 2011 - 2014 Bachelor of Business Administration - BBA in Economics @ Dr. C. V. Raman University, Kota Bilaspur. With a robust skill set that includes BPO, Service Delivery, SLA, People Management, Operations Management and more. Brijesh Kumar has 2 emails and 2 mobile phone numbers on RocketReach.
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