BrightKnight Information

We are BrightKnight. COGNITIVE AUTOMATION IS OUR CORE BUSINESS. Today, most large companies struggle to compete with small nimble start-ups, like Coolblue, as they are far better (technologically) adapted to the emerging needs of the market. They achieve better customer experience and productivity at a lower cost through effective use of the newest technological advancements. Our services in ‘Cognitive Automation’ enable a simple game-changing technique in which companies don’t have to invest heavily in new IT systems without losing their competitive advantage against start-ups. Our technological solutions allow easy automation of end-to-end processes in weeks by using the user interfaces as an end-user would. This maximizes the end-users’ productivity by having the software robot act as a virtual assistant performing the repetitive, bulk workload with the end-user free to perform the intellectual & emotional tasks. Furthermore, the virtual assistant doesn’t make any mistakes, providing excellent quality at an inhumanly fast pace. BrightKnight is a digital service company that provides end-to-end services from Automation Strategy to implementation & maintenance as well as training and coaching. We combine automation technologies such as Robotic Process Automation (RPA) with Artificial Intelligence technologies like OCR, Natural Language Processing (NLP), Machine Learning (ML),… to create ‘Robo-Advisers’, ‘Virtual assistants’, ‘Digital Controllers’,…