2013 -2014 Service Desk Supervisor of the Americas @
2005 -2013 Computer Helpdesk Supervisor @
2001 -2005 Senior Systems Support Analyst @
1998 -2001 Systems Support Analyst @
1996 -1998 PC Support Analyst @
1994 -1996 Mac and PC Support Analyst @ Chroma Copy Franchising of America, Inc.
Brian Wilson Education
City University of New York-Baruch College
BBA (Computer Information Systems)
1989-1993
Brian Wilson Skills
Active Directory
Help Desk Support
Microsoft Exchange
Technical Support
System Administration
Networking
CMS
IT Management
Microsoft Technologies
Data Center
ITIL
ITIL Service Strategy
Windows Server
VMware
Windows 7
Windows 8
Mac OS
Backup Exec
IT Service Management
ServiceNow
Numara Track-It
Customer Service
Advertising
Publishing
Digital Media
Management
Numara Track It
Brian Wilson Summary
Brian Wilson, based in United States, is currently a Director of Support Services at Tekscape, Inc.. Brian Wilson brings experience from previous roles at SiriusPoint , Eze Castle Integration, NBCUniversal Media, LLC and Holtzbrinck Publishing Group. Brian Wilson holds a 1989 - 1993 BBA in Computer Information Systems @ City University of New York-Baruch College. With a robust skill set that includes Active Directory, Help Desk Support, Microsoft Exchange, Technical Support, System Administration and more. Brian Wilson has 2 emails and 1 mobile phone numbers on RocketReach.
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