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Brian Thomson Location
Wallsend, GB
Brian Thomson Work
2020 -now Mortgage, buiness and personal protection specialist @
2020 -now Will Writer @
2017 -2021 Customer Journey Lead @
2014 -2017 Administration Manager @ Protect My Property
2012 -2014 Team Leader @
2009 -2012 Quality Manager @
2004 -2009 Product specialist @
Brian Thomson Education
Benfield School 1997-2002
Brian Thomson Skills
Microsoft Office
Microsoft Excel
Microsoft Word
PowerPoint
Customer Service
English
Windows
Research
Outlook
Quality Management
Coaching Staff
Coaching
Job Coaching
Customer Satisfaction
Customer Insight
Customer Support
Customer Analysis
Customer Engagement
Customer Retention
Customer Experience
Team Management
Compliance
Report Writing
Sales
Contact Centers
Visio
Team Leadership
Quality Assurance
FSA
Iso 9000
Data Quality
Complaints
Workforce Management
Inbound Marketing
Sla
Telemarketing
Key Performance Indicators
Complaint Management
Training
Call Centers
Change Management
Outsourcing
Training Delivery
Telecommunications
Time Management
Training Needs Analysis
Performance Management
Call Center Development
COPC
Service Delivery
Brian Thomson Summary
Brian Thomson, based in Wallsend, GB, is currently a Mortgage, buiness and personal protection specialist at Platinum Financial Ltd. Brian Thomson brings experience from previous roles at The Will Guys, Morrison Data Services, Protect My Property and G4S. Brian Thomson holds a 1997 - 2002 Benfield School. With a robust skill set that includes Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service and more. Brian Thomson has 1 emails on RocketReach.
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