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Brian Stokes Location
Knoxville, TN, US
Brian Stokes Work
Retail Field Audit Quality Control Specialist @ (January 2026 - Present)
Retail Field Auditor @ (September 2025 - January 2026)
Center Quality Manager @ (August 2024 - August 2025)
Plasma Center Manager @ (February 2023 - August 2024)
Plasma Center Manager @ (May 2022 - February 2023)
Plasma Center Manager @ (March 2021 - May 2022)
Plasma Center Assistant Manager @ (August 2020 - March 2021)
Operations Mangement Trainee @ (December 2019 - August 2020)
Gap Claims Lead @ (January 2018 - December 2019)
P and C Claims Team Lead @ (March 2017 - December 2017)
Branch Operations Manager @ (April 2016 - March 2017)
Premier Banker Lead @ (January 2014 - March 2016)
Office Manager @ (April 2010 - January 2014)
Call Center Operations Manager @ (July 2007 - April 2010)
Customer Service Technical Support @ (August 2005 - July 2007)
Brian Stokes Education
Mississippi University for Women
Business Administration (Management and Operations)
2002
Brian Stokes Skills
Analytical Skills
Banking
Business Metrics
Business Process
Business Process Improvement
Call Center Development
Coaching
Communication
Contact Centers
Continuous Improvement
Credit Cards
Cross-Functional Team Building
Customer Experience
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Data Analysis
Financial Advisory
Financial Institutions
Innovation Development
Insurance
Life Insurance
Office Operations
Operations Management
P&C
Project Management
Quality Assurance
Retail Banking
Risk Assessment
Sales
Servant Leadership
Team Leadership
Technical Support
Training & Development
Volunteer Management
Brian Stokes Summary
Brian Stokes, based in Knoxville, TN, US, is currently a Retail Field Audit Quality Control Specialist at Clayton. Brian Stokes brings experience from previous roles at Clayton, ADMA BioCenters and Takeda. Brian Stokes holds a Business Administration in Management and Operations @ Mississippi University for Women. With a robust skill set that includes Analytical Skills, Banking, Business Metrics, Business Process, Business Process Improvement and more. Brian Stokes has 5 emails and 9 mobile phone numbers on RocketReach.
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